Brisbane Colorectal, located in the Mater Private Clinic in South Brisbane, is considered one of Queensland’s leading private Colorectal practices. Since 2014, Dr Gillespie and Dr Slack have been providing outstanding specialised care to their patients. As the business continues to grow, an opportunity exists for an experienced Medical Receptionist to join their small team. The role is full time (permanent / paid by the hour) Monday to Friday.

Tasks/Responsibilities

• Answering phones, patient bookings, processing payments and managing outstanding debtors, email management
• Medicare/DVA, Private Health Fund and third-party billing
• Preparing patient consents and surgery estimates
• Theatre list coordination and organising emergency theatre lists
• Monitoring and triaging new surgical referrals
• Monitoring supplies (clinical and non-clinical)
• Monitoring patient appointment reminders and recalls
• Maintaining the database, software updates, fee schedules
• Supervising day-to-day operations of the practice

Experience (essential)

• Minimum 2 years as a Senior Medical Receptionist in a surgical practice
• Proficient with Genie practice management software and Eclipse billing
• High degree in understanding the general business operations of a surgical medical practice
• Excellent ability to problem solve, lead by example and be proactive
• Ability to demonstrate leadership and encourage team work and support to junior receptionists
• Exceptional customer service and communication skills
• Meticulous attention to detail, highly organised and self motivated

Brisbane Colorectal offers a warm, friendly and busy environment lead by supportive and down-to-earth doctors. More information on the practice can be found at www.brisbanecolorectal.com.au. As the team is small, there is minimal training available. It is therefore necessary for the applicant to have recent and relevant experience in a similar role so they can hit the ground running!

The successful candidate will be offered a competitive salary based on level of relevant experience. Position to start immediately.

(Staff parking is available in the building however is not included in the salary)