About us

Join the vibrant team at St George Oncology Associates, where your role goes beyond the reception desk – it's about making a difference in the lives of those facing challenging journeys. Nestled in the heart of Kogarah, our practice shines a little brighter thanks to our newly renovated consulting rooms within St George Private Hospital. Our squad of six Medical Oncologists and a Haematologist are on a mission to provide unparalleled care, and you could be the friendly face that greets each patient with a smile, making their day a little lighter.

We're on the lookout for a part-time receptionist superhero, ready to don their cape for approximately 16-24 hours each week. While your schedule can weave around your life, your heroic presence is especially needed for a minimum of 8 hours on Mondays and Tuesdays . Your superpowers? A blend of enthusiasm, motivation, and a genuine commitment to caring for our patients. You'll need the agility to multitask in our lively environment, the strength to work independently, and the wisdom to embrace extra responsibilities when called upon.

In return for your dedication, you'll be embraced by a supportive team and guided by our Practice Manager, ensuring you're never flying without a parachute. If you're looking to add a dose of joy and purpose to your career in a place where your work truly matters, let's chat. Together, we can create moments of comfort and hope for those navigating their toughest battles.

Qualifications & experience

• Demonstrated ability to provide excellent patient care and customer service.
• Knowledge of electronic medical records systems and medical billing including both Medicare and private health insurance companies would be highly valued.
• Previous experience with Gentu would be an added bonus.
• Maintain compassion and care with patients at all times.
• High attention to detail and excellent organisational skills.
• Proven experience to work successfully both independently and in a team environment.
• Exceptional phone manner and ability to handle a high volume of patient inquiries.
• Flexible approach to work and able to adapt in a fast-paced environment.

Responsibilities include:

• Work efficiently in a fast-paced administrative role where customer focus remains the top priority.
• Book and confirm patients for appointments.
• Act as the first point of contact to patients/doctors and provide excellent customer service both face to face and over the phone.
• Consult billing and receipting at time of appointment.
• Accurately process relevant paperwork including data entry,scanning.
• At all times maintain confidentiality of patient personal and financial information
• Ensure the smooth running of the office.
• Adapt to and manage an environment where there is ongoing change and competing priorities