About the role

Are you an exceptional medical receptionist looking to join a dynamic and growing ophthalmology practice? MidWest Ophthalmology in Orange, NSW is seeking a full-time Medical Receptionist to provide exceptional front-of-house customer service and administrative support to our patients and clinical team.

What you'll be doing

• Greeting and welcoming patients to the practice in a friendly and professional manner
• Handling patient inquiries and booking appointments efficiently and effectively
• Performing general administrative duties such as filing, data entry and records management
• Assisting with medical billing, insurance claims and other financial processes
• Maintaining a clean and organised reception area
• Providing support to the clinical team as required

What we're looking for

• Previous experience as a medical receptionist or in a customer-facing role in the healthcare industry
• Excellent communication and interpersonal skills with the ability to interact with patients in a warm and empathetic manner
• Strong organisational and multitasking abilities with attention to detail
• Proficiency in using medical practice management software and Microsoft Office suite
• Understanding of medical terminology and procedures
• Friendly, professional and committed to providing high-quality customer service

What we offer

At MidWest Ophthalmology, we are committed to providing our employees with a supportive and rewarding work environment.

About us

MidWest Ophthalmology is a leading provider of comprehensive eye care services in the Orange region. With a team of experienced ophthalmologists , we are committed to delivering the highest standard of patient-centred care. Our modern and well-equipped practice is equipped with the latest diagnostic and treatment technologies, allowing us to provide a wide range of eye health services to our community.