Are you looking for the next step in your career within the community services sector?

Or do you have a passion for supporting others to achieve their goals?

Do you have relevant operational skills that you believe translate into a role where you can make a difference?

Do you want to work with a vibrant, energetic, and inspired team?

If you answered yes to any of these questions, we want to hear from you!

About Us

Focus ACT is a trusted provider of support to Canberran's living with a disability and has been providing support to our community for over 35 years.

Focus ACT is a leading provider of tailored support services committed to enhancing the lives of our clients. Our services range from Supported Independent Living, Community based supports, Housing, and Coordination of Support Services. We prioritise person-centered care and strive to create a supportive and inclusive environment for both our clients and employees.

Our reason for being is to Support People to Live Their Lives.

About you

Are you a friendly and organised individual with a passion for providing exceptional customer service within the disability sector? Do you have excellent communication skills and a keen eye for detail? If you thrive in fast-paced environments and handle multiple tasks with ease, you might be the perfect fit for our team. Your positive attitude and proactive approach make you a valuable team player, always ready to assist colleagues and clients alike.

Focus' Support Coordinators assist people to access the services they need to achieve their goals.

Facilitating choice and control for people, co-designing plans to success, creating and nurturing connections with effective service providers are all day-to-day activities of this role. The Support Coordinator is an exceptional communicator who has a competent understanding of the clients' informal support networks made up of friends, acquaintances, family, guardians, and important relationships.

As a confident ambassador of Focus, this role will work to secure referrals and assist the business development activity.

What’s in it for you:

Focus is proud of its above award remuneration of its employee’s, we believe that the work you do, and the experience you bring should be recognised.

As we are a Not-for-profit, you will be eligible to salary package up to $15,900 per annum.

Free all day car parking close to our Deakin office.

You will enjoy autonomy in your role and be responsible for your own work output. We have, with flexible hours and option for hybrid working arrangements.

We are a growing organisation (and we mean it), where your career pathways are what you make of them!

About you:

You are excited and passionate about a modern disability sector, with a drive to take your career to the next level. Ideally, you are working in the sector already with a working knowledge of supporting people with disability.

You will also:

• Have a genuine passion for to assist people with disability to live their life.
• Be diligent to perform with responsiveness and active engagement.
• Be experienced in person centred planning.
• Execute effective communication.
• Be energetic, self-motivated and have a flexible and adaptable work style.
• Have well-developed organisational and time management skills, including the ability to prioritise workload.
• Develop and maintain highly productive work relationships with clients, guardians and colleagues.
• Working knowledge of Microsoft Office Suite.

Essential Criteria:

• Demonstrates ability to work individually with only general supervision and/or in a team environment
• Demonstrates ability to work autonomously
• Proficient in the use of Microsoft Office Suite and general communication technology
• Ability to work to KPI's
• Ability to obtain and hold a WWVP (including NDIS activities)
• Must be willing to undertake a police check
• Fully comprehensive insured vehicle
• Smart phone

Previous experience in Support Coordination is not essential. We are open to training the right candidate.

If you wish to be considered, please click on 'apply for this job' and upload your resume and cover letter (250-500 words max) addressing the selection criteria. Shortlisting will commence immediately.

Focus ACT acknowledges a diverse workplace allows us to provide the best service possible. We encourage applications from all members of the community inclusive of Aboriginal and Torres Strait Islander people, culturally and linguist diverse backgrounds and persons with a disability. Our hiring process is based only on the applicant’s experience, qualifications and the inherent requirements of the role.