About Us

At EGS, we are proud to have been a trusted service provider in Tasmania for over 83 years. Our commitment to offering a broad range of services under one roof, combined with a deep understanding of the local community's needs, sets us apart from the competition. We specialize in emergency assistance, tailored pricing, and regular servicing and maintenance solutions. Our services include heat pump servicing and repairs, plumbing and gas solutions, hot water system installations, heating system installations, and authorized service and sales for leading brands such as Daikin.

EGS is seeking an experienced and highly organised Administrative Assistant to join our dynamic team in Hobart, Tasmania. This full-time position will be an addition to our existing office staff, providing on-the-job training and ongoing support from management.

As the first point of contact for our office, you will play a crucial role in ensuring smooth daily operations, providing exceptional administrative support, and liaising with both clients and contractors.

What You’ll Be Doing

Your key responsibilities will include:
First point of contact – managing inbound calls, greeting visitors, and handling general inquiries with professionalism.
Job scheduling – coordinating jobs efficiently and ensuring smooth dispatch of contractors.
Processing warranty claims – handling claims accurately and efficiently.
Liaising with suppliers – receiving job orders, coordinating deliveries, and managing stock control.
Ordering equipment – ensuring office and project-related supplies are stocked and accounted for.
Spreadsheet management – recording technicians’ time and attendance.
Finance tasks – creating and receipting in financial systems, petty cash, and credit card reconciliations.
Gate access & key register – managing site security responsibilities.
Administrative duties – managing office records, scheduling appointments and assisting with event coordination.
Clerical support – handling freight deliveries, filing, and general office tasks.

What We’re Looking For

We are looking for an efficient, organised, and detail-oriented professional who thrives in a fast-paced office environment.

Key Skills & Experience:
✔ Previous experience in a reception/administration role is highly desirable.
✔ Excellent phone skills with a polite and professional manner.
✔ Strong organisational and time management skills.
✔ Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
✔ Experience with Ascora software (not essential but highly regarded).
✔ Attention to detail and ability to manage multiple tasks efficiently.
✔ Strong communication and interpersonal skills to liaise with clients, suppliers, and contractors.

What We Offer

At EGS, we pride ourselves on creating a supportive and rewarding work environment for our employees. In addition to a competitive salary, we offer:
On-the-job training & management support
Career development & progression opportunities
Flexible working arrangements for work-life balance
A positive and professional team environment

An immediate start is preferred, though we are flexible for the right candidate. Applications close on 28th February 2025.

If you are ready for the next step in your career, where you are empowered to make a positive difference for your own career growth, we would love to hear from you. Please submit your resume and cover letter via email to [email protected] Alternatively, you can contact her on 0479 052 769 for a confidential conversation.