GBTK Automotive have an exciting opportunity for an experienced service advisor/admin to join our team in Port Hedland.

We are seeking an experienced service advisor/admin who has excellent customer service and automotive background.

As an experienced service advisor, you will play a vital role in our Service department operations which will include

• Assisting with scheduling and coordinating service appointments
• Assisting the workshop manager with day-to-day operations
• Greeting customers in a friendly manner
• Communicating with customers to provide updates on progress and timelines
• Providing estimates for repair and maintenance services
• Assist with the managing and ordering of parts for service jobs.
• Process invoices and payments accurately
• Provide clear explanations of service and repair requirements
• Data entry and maintaining resources
• Delivering professional customer service

Requirements

• Must have minimum of 3 years experience in a service advisor/ administration role
• High level of mechanical knowledge
• Good computer and phone skills
• Must have a strong work ethic
• Strong focus and dedication to see all paperwork through completion
• Attention to detail and the ability to manage several tasks at one time
• Ability to work in a team environment
• Current C class drivers license

What We offer

• Monday to Friday 8AM – 5PM, however different hours would be considered for the right candidate
• Training will be provided
• Branded work shirts provided
• Superannuation paid on all hours

If this sounds like the position for you, please email your resume to our Workshop Manager, Troy Waters at [email protected]