Our Purpose

Uniting AgeWell strives to create and deliver innovative, high quality and accessible services to people through their ageing journey. In doing this, we address the physical, cognitive, emotional, social and spiritual wellbeing of those to whom we provide care and support.

We build our services from a foundation of research, education, partnership and respect, enabling us to better understand the needs and aspirations of our customers and their families and friends.

We celebrate and value the diversity of our communities, staff and volunteers.

The role

The purpose of the IT Network Officer is to ensure that agreed services are being seamlessly delivered to the Uniting AgeWell organisation. This role will streamline processes to ensure all departments and external vendors within Digital Technology work together to deliver the best outcome for Uniting AgeWell.

You will play an active role within the UA team, participating in building a community-based culture that fosters a spirit of the BEST way of life, supporting our people to be their best, give their best and help our community to live their best

Day to Day Responsibilities

• Maintain strong relationships with customers & vendors
• Identify customer needs and oversee service delivery
• Management of vendors and ensure KPI's are delivered
• Determine ways to reduce costs without sacrificing customer satisfaction
• Manage internal network incidentsthat arise and keep incident management system up to date

Qualifications & Experience Required

• Experience in configuring, deploying and managing network infrastructure in Enterprise environment
• Strong teamwork and attention to detail
• Excellent probelm resolution skills at an operational and executive level
• Proven experience in engagement with stakeholders and vendors
• Capacity and flexbility to cope with diverse and demanding responsibilities
• Willingness to travel throughout Victoria and Tasmania as requied
• Satisfactory National Criminal Police Check
• Working With Children Check (VIC)
• Annual Vaccinations, inline with with vaccination policy