Join Our Team as an Assistant Venue Manager - Catering!

Are you ready to take your career to the next level? Do you thrive in a dynamic, fast-paced environment? If so, we have the perfect opportunity for you!

About the Role:

As the Assistant Venue Manager - Catering, you'll play a crucial role in ensuring the smooth operation of all Food and Beverage (F&B) activities. From managing retail outlets and an onsite café to overseeing large-scale events, you'll be at the heart of our mission to deliver exceptional customer service and top-notch catering quality.

Key Responsibilities:

• Event Planning & Delivery: Supervise and coordinate events, liaising with the venue manager, head chef, and event staff to ensure everything runs smoothly.
• Staff Management: Lead a team of 10-20 staff, coordinate training and development, and handle any staff incidents or injuries.
• Continuous Improvement: Assist in developing and implementing operating procedures and identify innovations to enhance our services.
• Customer Service: Uphold high levels of service, manage customer feedback, and ensure our customer service values are consistently met.

What We're Looking For:

• Capabilities: Strong customer service orientation, excellent communication skills, and problem-solving ability.
• Qualifications: Responsible Service of Alcohol certificate, Food Handlers Certificate, and a motor vehicle driver's licence.
• Experience: Background in events, hospitality, or customer service industries, with proven ability in managing teams and delivering events. Recent graduates from events or hospitality programs are encouraged to apply!
• Personal Attributes: Positive attitude, outgoing personality, and a growth mindset.

Why Join Us?

• Exciting Environment: Work at one of Brisbane's premier sports complexes.
• Career Growth: Opportunities for professional development and career advancement.

If you're passionate about hospitality and ready to make a difference, we'd love to hear from you!

Apply Now and be part of the Australian Catering Services (ACS) team!