About the company
Join a leading company in real estate development and property management, known for delivering landmark projects across the globe. This dynamic organisation focuses on sustainability, innovation, and the creation of vibrant, community-oriented spaces. With a commitment to excellence, they offer employees opportunities to work on iconic developments that shape the future of urban living.

Benefits of this role:

• Gym discount
• Central office location, easily accessible by public transport and surrounded by dining and entertainment options
• Supportive, collaborative work environment that encourages career growth
• Opportunity to contribute to a high-profile company

About the role
As the Concierge, you will be the first point of contact for visitors, clients, and employees, offering exceptional customer service and support. You’ll manage a range of tasks, ensuring a seamless experience for all those entering the building, from greeting visitors to handling requests. Your attention to detail and ability to work under pressure will be key as you contribute to a welcoming and professional environment.

Key duties of the role:

• Greet visitors, handle phone and email inquiries, and manage day-to-day client interactions with a friendly and professional approach.
• Provide a concierge service to tenants and guests, ensuring their requests are addressed in a timely and efficient manner.
• Manage bookings for meeting rooms, events, and services within the building.
• Assist with logistics for VIP clients, managing parking, transport, and accommodation needs.
• Maintain security protocols and ensure that all visitors are signed in appropriately.
• Oversee general office administration, ensuring that supplies and facilities are well maintained.
• Foster relationships with clients and service providers to ensure a high standard of service and satisfaction.
• Respond to any urgent needs and act as a liaison between various teams within the office.

Skills & experience required:

• Proven experience in customer service, concierge, or hospitality roles.
• Strong communication and interpersonal skills, with the ability to engage with a diverse range of people.
• Ability to work independently, manage multiple tasks simultaneously, and maintain a high standard of service.
• Excellent organisational skills and a keen attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• A positive, proactive attitude with the ability to remain calm under pressure.
• Experience in a high-end or corporate environment is a plus.

How to apply
If you’re ready to take on this exciting opportunity with an award-winning Australia wide company, click APPLY or email your resume to [email protected]