Solar Administration & Customer Service Specialist (Part-Time)

Are you an experienced administrator with a passion for customer service and an interest in the solar industry? Sunwise Energy is seeking a dedicated Admin Assistant to join our team in Busselton on a permanent part-time basis in a role share opportunity 4 days per week. 9am-2:30pm Mon + Tue, 9am-5pm Thu + Fri.

About Sunwise Energy

Sunwise Energy has been a leading provider of solar solutions in Western Australia since 2008, installing over 40 million watts of solar power across the region. We are committed to delivering reliable, effective, and affordable solar and storage products to our residential and commercial clients. (sunwiseenergy.com.au)

What You'll Do

As our new Admin Assistant, you will manage the customer journey from initial lead contact through to the installation of solar systems. Your key responsibilities will include:

✅ Contacting customers and scheduling site visits with solar designers.
✅ Communicating frequently and effectively with staff to coordinate schedules and resolve issues.
✅ Processing industry compliance and approvals through Synergy and Western Power etc.
✅ Ordering stock from suppliers and managing inventory coordination with warehouse.
✅ Scheduling installations and coordinating with solar installers.
✅ Performing various administrative tasks to ensure a seamless process.

Essential Skills & Experience

* Minimum 2 years of administration experience.
* Strong numeracy skills with the ability to manage calculations and data accurately.
* Excellent phone manner and customer service skills.
* Ability to manage multiple complex tasks in a busy environment.
* Proficiency in Microsoft Office Suite (Outlook, Excel, Word).
* Strong communication skills and ability to collaborate with team members in the field.
* Technical proficiency and adaptability to new systems.
* Proven ability to learn complex tasks quickly and efficiently.
* Autonomous work ethic with strong initiative.

Preferred Skills & Experience

⭐ Experience in the solar or electrical industry is highly regarded.
⭐ Familiarity with Simpro software is highly desirable.

Why Sunwise Energy?

At Sunwise Energy, we value diversity and the unique experiences that each individual brings to our team. We encourage candidates to share how their skills can add value to our growing company.

* Competitive pay rate of $30.36 per hour (permanent part-time, pro rata on a $60K full-time salary).
* Opportunity to be part of a forward-thinking, sustainability-driven company.
* Supportive team environment with ongoing training and professional development.

Ready to join us?

We look forward to learning more about you and how you can contribute to our success! Apply today and be part of a dynamic team at Sunwise Energy.

Sunwise Energy is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.