We are looking for an energetic and mature-minded Customer Service Whiz to join the Boocock's Quality Meats team, here at Birtinya.

The role includes, but is not limited to:

• All aspects of customer service: greeting customers, driving sales, processing orders for customers, answering incoming calls to the shop etc.
• Building a rapport with new and returning customers, ensuring a consistent high standard of service.
• In-depth product knowledge to successfully promote company brand and products.
• Cash-handling: cash and Eftpos sales.
• Maintaining a clean and tidy shopfront (general cleaning of countertop, windows etc.).
• Packaging and stock replenishment: trays and bags, dry stock on shelves.
• Some product handling: assisting with packing products for sale (e.g. marinating / adding glaze / cryovacing).
• Ad hoc duties: dishwashing, rubbish collection – general duties required in a retail butcher shop.

The ideal candidate will have:

• Strong communication skills: confident, articulate & professional speaking - A MUST.
• Demonstrated customer service skills AND experience.
• Excellent presentation.
• An approachable demeanour.
• Availability during busy trade periods (approx. 12pm – 6pm) on some weekdays and at least one weekend day.**
• Enthusiasm and an outgoing personality.
• A willingness to learn & work well in a team setting.
• The ability to work in a fast-paced/busy environment.
• Personal values that align with the core values of Boocock’s Quality Meats.
• Australian working rights with no restrictions.

** We can work around other commitments and availability e.g. uni study/sports etc. This position is also open to local senior high school students (Yr 11/12 students), looking for after shool and/or weekend work.

Extra desirable skills (but not essential):

• Cash handling experience.
• Food handling experience.

What We’re Offering:

• 10 - 30 hours per week (with applicable penalties for weekend shifts), based around your available days. Each shift can range from 4hrs – 8hrs.
• A flexible roster.
• A fun & friendly working environment.
• Above award wage.
• Staff discounts on products.
• Free staff parking.
• Uniforms provided.

This opportunity would suit someone who has a penchant for food and cooking, especially meat (because our customers do too!).

If this sounds like you, please apply online or email your resume & a cover letter to [email protected].

For more information, please contact Pat on 0415 476 854.