Job Responsibility:

• Promote and support use of the ICT and associated resources and services

Duties:

• Provide timely and professional, client level technical support.
• Collaborate as a team member on technology initiatives and projects.
• Maintain a commitment to continual self-improvement through regular professional development opportunities.
• Maintain, support and repair technical equipment
• Install and deploy new equipment and perform hardware/software upgrades and installations.
• Maintain computer hard drive images and regularly re-image machines.
• Maintain accurate inventory database.
• Managing positive relationships with our technical support providers and vendors.
• Research equipment, software or other solutions and recommend improvements.
• Actively participate in online forums and list-serves in support of FIS technical and strategic goals.

Qualification:

• AQF Diploma or Higher
• 1-2 years of experience in related field