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MSP - Support Technician

SPTECH PTY LTD
Narre Warren, VIC
A$60,000-$70,000 p/a
Information & Communication Technology → Help Desk & IT Support
Full-time
On-site

Posted 29 days ago


As a field services support technician you will perform activities associated with installing, maintaining and servicing IT environments and computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and servers at customer locations.

This role is based at our Melbourne south-east office in Narre Warren (Vic 3805) however you will be expected to travel to customer sites all across Melbourne & CBD. (radius of about 50-80km from the office)

This is an exciting opportunity for you take your existing skills and accelerate your career growth. This is a position that will see you engage with a broad range of customers remotely or on-site.

Company Profile

SPTECH is a Melbourne-based MSP with a unique view on how to manage customers and IT environments. With an ever-growing client base, we are currently looking for highly motivated IT Support Technician to join our team.

In this position you will be expected to:

  • Understand the basic components inside a laptop or desktop computer and perform approved repairs such as replacing the HDD/SSD, upgrading components, etc.…
  • Install, configure, test and maintain operating systems, application software and system management tools
  • Resolve technical issues involving Microsoft's core business applications and operating systems.
  • Provide general IT advice to clients
  • Deliver onsite desktop support at client offices across Melbourne
  • Liaise with hardware vendors and other IT personnel for problem resolution and warranty claims.

The Successful Applicant will:

  • Have good English communication skills both in person and over the phone.
  • Have a minimum of 2 years technical experience working in a similar technical role.
  • Have at least 2-3 years' experience supporting Windows Desktops.
  • Have a valid driver's license and the legal right to work in Australia.

Schedule and Offer:

  • Full time equivalent of 40 hours per week, Monday to Friday
  • Salary: $60–$70K per year + Super + Benefits
  • Employee mentoring program
  • Professional development assistance
  • Expected Start Date: Immediate Start available

Additional Notes:

  • As part of our hiring process, you will be required to obtain a National Police Check and a Working with Children Check. (fees refunded)
  • A current driver's license and roadworthy car are required for this role (travel allowance allocated)
  • Unfortunately, we are unable to sponsor candidates at this time so a valid Australian Residency status is expected.

About SPTECH PTY LTD

Narre Warren, VIC, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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