As a field services support technician you will perform activities associated with installing, maintaining and servicing IT environments and computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and servers at customer locations.

This role is based at our Melbourne south-east office in Narre Warren (Vic 3805) however you will be expected to travel to customer sites all across Melbourne & CBD. (radius of about 50-80km from the office)

This is an exciting opportunity for you take your existing skills and accelerate your career growth. This is a position that will see you engage with a broad range of customers remotely or on-site.

Company Profile

SPTECH is a Melbourne-based MSP with a unique view on how to manage customers and IT environments. With an ever-growing client base, we are currently looking for highly motivated IT Support Technician to join our team.

In this position you will be expected to:

• Understand the basic components inside a laptop or desktop computer and perform approved repairs such as replacing the HDD/SSD, upgrading components, etc.…
• Install, configure, test and maintain operating systems, application software and system management tools
• Resolve technical issues involving Microsoft's core business applications and operating systems.
• Provide general IT advice to clients
• Deliver onsite desktop support at client offices across Melbourne
• Liaise with hardware vendors and other IT personnel for problem resolution and warranty claims.

The Successful Applicant will:

• Have good English communication skills both in person and over the phone.
• Have a minimum of 2 years technical experience working in a similar technical role.
• Have at least 2-3 years' experience supporting Windows Desktops.
• Have a valid driver's license and the legal right to work in Australia.
  

Schedule and Offer:

• Full time equivalent of 40 hours per week, Monday to Friday
• Salary: $60–$70K per year + Super + Benefits
• Employee mentoring program
• Professional development assistance
• Expected Start Date: Immediate Start available
  

Additional Notes:

• As part of our hiring process, you will be required to obtain a National Police Check and a Working with Children Check. (fees refunded)
• A current driver's license and roadworthy car are required for this role (travel allowance allocated)
• Unfortunately, we are unable to sponsor candidates at this time so a valid Australian Residency status is expected.