About the role

We are seeking a part-time or casual Medical Administrator to join our team at the Brisbane North Eye Centre in Chermside, QLD. You will play a crucial role in providing exceptional customer service and administrative support to our patients and doctors.

What you'll be doing

• Greeting and checking in patients in a warm and professional manner
• Scheduling and coordinating patient appointments and referrals
• Managing patient enquiries via telephone and email
• Handling patient registration, insurance claims and payments
• Maintaining accurate and up-to-date electronic and paper medical records
• Assisting with general office administration tasks as required

What we're looking for

• Previous experience as a medical receptionist/customer service or optical dispensing role
• Strong communication and interpersonal skills with the ability to interact with patients, clinicians and colleagues in a professional and empathetic manner
• Excellent organisational and time management skills with the ability to multitask and prioritise tasks effectively
• Proficient in using electronic medical record systems and Microsoft Office suite
• Ability to work independently and as part of a team
• Common sense approach to work environment in a varied and fast paced role

What we offer

At Brisbane North Eye Centre, we are committed to creating a positive and supportive work environment for our team. We offer a range of excellent benefits, including:

• Above award remuneration
• Monday to Friday shifts - no weekends or late nights - 24-32 hours per week
• Supportive and friendly work environment
• Close to a major public transport hub

About us

Brisbane North Eye Centre has been serving the local community for over 35 years. If you are a motivated and reliable individual who enjoys working in a busy, fast-paced healthcare setting, we encourage you to apply.