Latin Deli Pty Ltd is a leading company in food import and retail, specializing in Latin American food products. We are looking for a detail-oriented and strategic professional to enhance business operations, optimize workflows, and support data-driven decision-making. The ideal candidate will have experience in business analysis, sales support, financial reporting, team coordination, with a strong ability to manage data, processes, and compliance-related activities.

Key Responsibilities:

• Data & Business Insights: Collect, analyze, and interpret business performance data to support strategy development and operational improvements.
• Process & Workflow Optimization: Assess existing procedures in sales, finance, and logistics to identify inefficiencies and implement technology-driven solutions.
• Market Research & Reporting: Conduct research on industry trends, customer behavior, and competitors, compiling insights into structured reports for strategic decision-making.
• Information & Document Management: Maintain and safeguard business records, confidential data, and operational documentation, ensuring proper organization and accessibility.
• Sales & Financial Coordination: Support commercial teams with insights into pricing, revenue trends, and performance tracking to optimize customer acquisition and retention.
• Project Support & Meeting Facilitation: Assist in preparing presentations, briefing documents, and reports for company leadership and corporate customers, ensuring clear and informed decision-making.
• Technology & Automation Integration: Leverage digital tools and automation solutions to streamline data collection, reporting, and workflow processes.
• Records Maintenance: Maintain records of sales transactions, revenue streams, and invoicing to create data-driven insights to optimize pricing and sales strategies.
• Process Evaluation & Improvement: Evaluate existing processes related to sales representatives, accounting, and logistics to identify bottlenecks, inefficiencies, and areas for improvement.
• Innovative Technology Implementation: Propose and implement innovative technological solutions, introducing digital portfolio and purchase order management for sales representatives, streamlining their workflow and enhancing client interactions.
• Market Research & Customer Understanding: Conduct in-depth market research to understand customer needs, competitive landscapes, and emerging industry trends.
• Sales Pipeline Management: Oversee sales pipeline, from lead generation to deal closure, and collaborate with the sales team to optimize conversion rates and maximize revenue.
• Client Relationship Management: Develop and implement plans to nurture existing client relationships by providing exceptional service, addressing concerns, and identifying upselling opportunities from the product catalog.
• Import & Retail Strategy Support: Conduct thorough market and industry analysis to support our import and retail strategies, providing data-driven insights to guide decisions.
• Gap Analysis & Process Improvement: Lead gap analyses to assess existing business processes across procurement, inventory, logistics, and customer service, identifying areas for improvement.
• Business Model Design & Documentation: Design and document business models to support scalable supply chain and retail solutions, enhancing logistics, demand forecasting, and inventory management.
• Collaboration & Communication: Work closely with internal teams, external suppliers, and retail partners to communicate business needs and ensure alignment with operational and strategic goals.
• Project Management: Oversee multiple projects, ensuring timely delivery on process improvements, new systems integrations, and reporting enhancements, all while managing competing deadlines.
• Stakeholder Communication & Decision-Making: Synthesize complex business information and present findings to stakeholders, enabling informed decision-making regarding supply chain and retail operations.
• Compliance & Documentation: Ensure all business practices are thoroughly documented, obtaining stakeholder agreement and maintaining compliance with industry and regulatory standards.

Minimum Requirements

• Background in business operations, finance, market analysis, or process improvement.
• Relevant degree and at least 1 year related/relevant work experience or 5 years of relevant work experience.
• A proactive, self-motivated attitude with the ability to work independently and as part of a team.
• Strong analytical skills with the ability to handle large sets of data and translate findings into actionable insights.
• Experience coordinating across teams, handling reporting tasks, and working with compliance-related documentation.
• Comfortable with digital tools and automation platforms that enhance efficiency and accuracy in business operations.
• Strong organizational and communication skills, with experience preparing reports and engaging with company leaderships.