Are you looking to build a career in mortgage broking or take the next step in your finance and lending journey? Whether you are an ambitious entry level candidate eager to break into the industry or an experienced Credit Analyst, Loan Processor or Client Services Manager, this role offers an excellent opportunity to grow and develop with a well structured and high performing business.

At McLean Home Loans, we are dedicated to helping clients achieve home ownership through exceptional service and industry leading expertise. We have built a strong reputation with a loyal client base, streamlined processes and a high performing team that loves what they do.

This role also offers the chance to be part of the Loan Market Group, one of Australia’s largest mortgage aggregators, providing access to professional development, networking and career growth opportunities.

Who We Are Looking For:

We are open to two types of candidates

Aspiring Entry Level Candidates

• You are passionate about finance and lending and want to break into the mortgage broking industry
• You may have experience in customer service, sales, banking or administration and are looking for an exciting career path
• You are eager to learn and work directly under the Managing Director who will teach you everything you need to know about mortgage broking
• You are well presented, have strong communication skills and are ready to work hard to build your expertise

Experienced Loan Processors, CSMs or Credit Analysts

• You are already working in the finance industry in a loan processing, CSM or credit analysis role and want to step into a more rewarding position
• You have experience managing home loan applications, liaising with lenders and handling compliance
• You have a strong understanding of loan structures, lender policies and mortgage broking processes
• You want to work in a well run business with a supportive and experienced team

What You Will Be Doing:

As a Broker Support Manager, you will play a key role in supporting clients and brokers throughout the loan process. Your responsibilities will include

• Researching lender policies and identifying the best loan products for each client
• Conducting serviceability assessments using lender calculators and industry tools
• Preparing loan comparisons and assisting with lender recommendations
• Managing loan applications from submission to approval through MyCRM and Apply Online
• Liaising with clients, lenders and business partners to ensure smooth processing
• Ensuring compliance with all regulatory and internal policies
• Staying up to date with lending policies, industry trends and process improvements
• Assisting with annual reviews for existing clients to ensure they have the best loan products available

What We Offer:

• A structured career pathway in mortgage broking with training and mentorship
• A competitive salary based on experience
• Ongoing professional development through Loan Market Group and in house training
• A flexible work environment with the ability to work from home on selected days
• A high performing and supportive team that values collaboration and growth
• A modern office in Modbury with convenient onsite parking
• Access to networking events and professional industry connections

What You Need to Succeed

For Entry Level Candidates

• A passion for finance, lending and helping clients
• Strong communication skills and professional presentation
• High attention to detail and strong organisational abilities
• A willingness to learn and take on feedback
• Prior experience in customer service, banking, sales or administration is an advantage

For Experienced Loan Processors, CSMs or Credit Analysts

• At least 12 months of experience in a loan processing, CSM or credit analysis role
• Knowledge of MyCRM, Apply Online or Quickli is an advantage
• A strong understanding of loan structuring, compliance and lending policies
• The ability to manage multiple loan applications and ensure a high standard of work
• A proactive and solutions focused mindset with strong analytical skills

Take the Next Step in Your Career

If you are looking for an opportunity to enter the mortgage broking industry or take your experience to the next level, we want to hear from you. Apply now and join a business that will invest in your success.