Are you eager to break into the finance and mortgage industry? Or are you someone with banking experience, looking for a role where you can add serious value without the bureaucracy?

Black & White Finance is looking for a Mortgage Broker Support Administrator to join our high-performing and close-knit team in Sydney’s CBD. Whether you’re entry-level or have financial services experience, this role offers a dynamic career pathway in an award-winning, values-driven team.

Why Join Black & White Finance?

• A supportive, people-first culture – We genuinely care about our clients and our team.
• Career growth opportunities – Learn from experienced professionals and grow within a thriving business.
• Architecturally designed CBD office – Work in an inspiring space, with lunches and coffees paid for.
• Wellbeing-focused benefits – Paid mental wellness days, your birthday off, and team events that make work enjoyable.
• Flexible work setup – Work four days from our Sydney CBD office (five days during your first two months), with flexibility after that.

Our clients trust us because we create life-long relationships, through a simplified, tailored, and special lending experience. We’re proud of what’s been achieved so far, and excited of what’s to come for us in the future.

About the Role:

As a Mortgage Broker Support Administrator, you’ll play a crucial role in delivering an exceptional client experience by supporting our Broker Support Managers.

Key Responsibilities:

- Support with pricing negotiations, reviews (every six months), escalations, and post-settlement checks to ensure clients' banking is set up correctly.
- Liaise with banks, solicitors, and other stakeholders to ensure smooth loan processing and proactive client updates.
- Monitor and manage post-settlement enquiries, helping retain and support existing clients.
- Order valuations, conduct pricing enquiries, and support loan application processes.
- Provide feedback and contribute to process improvements within the business.
- Drive your own learning and development, particularly in lender policies and product knowledge.

If you have a sharp eye for detail, love problem-solving, and enjoy working in a fast-paced environment, with a team that cares for people, this role is for you.

What We’re Looking For:

✅Values-driven – Honest, reliable, and genuinely cares about people.
✅Process-oriented – Highly organized with strong attention to detail.
✅Great communicator – Clear written and verbal communication skills.
✅Tech-savvy – Confident using Microsoft Word, Excel, and other digital tools.
✅Self-motivated – Proactive, eager to learn, and comfortable working both independently and in a team.

Mandatory Requirements:

✔ Clear Police & Credit Report.
✔ Valid Driver’s Licence or Photo ID card.
✔ Willingness to openly provide other relevant documents upon request.

Ready to Join a Team That Values You?

If you’re looking for a career-defining role in a fast-growing mortgage brokerage, we’d love to hear from you.

Apply now!

Learn more about us: blackandwhitefinance.com.au