Classification: Senior Manager 2 (Administration)
Salary package: Competitive salary package plus 17% superannuation
Terms: Full time, Continuing
Position Description and Selection Criteria: PD&PEWER_SM2_Campus Operations Manager.pdf

The Operations portfolio has responsibility to provide expert property management and maintenance services to the ANU. This encompasses the management of building and property related services to enable academic excellence. The Campus Operations Manager will:

• Lead a team in the delivery of exceptional property services support through exceptional stakeholder engagement and effective use of the Facilities Management System for works management across the large ANU portfolio.
• Manage a highly committed internal workforce and contractor base
• Possess exceptional contract management and customer service skills
• Be responsible for leading the delivery of campus soft FM services whilst working closely with the ANU’s Maintenance Manager in the delivery of hard FM statutory, preventative and corrective maintenance.

Position overview
The Facilities and Services Division seeks to engage a Campus Operations Manager to enhance business processes and support exceptional property service delivery.

The Campus Operations Manager reports to the Associate Director Operations and is a key member of the leadership group within the Operations Portfolio. The Campus Operations Manager is responsible for the coordination and management of soft FM service contracts across the University, they are also a key liaison between the Maintenance Manager and the customer in the delivery of statutory, preventative and corrective maintenance.

The Campus Operations Manager will need to demonstrate experience in managing a large portfolio requiring a strong systems background. With the division embarking on a complete revamp of its Facilities Management System, the Campus Operations Manager will take a key role as the custodian of FMS maintenance data, providing data driven recommendations to facilities executive as it carves its path to a leader in the facilities management space across the University sector.

To be successful in this position you will extensive experience managing and leading delivery of property services across a large and diverse portfolio and a proven track record managing staff and contractors. Exceptional stakeholder management, FM systems and data analysis skills will accompany this.

Key aspects of the role include: leadership, customer service, data analysis, work health and safety, risk management, financial management and compliance.

For more information, contact Mark Talbot Associate Director, Operations on T: 0499 00 66 50 or E: [email protected]

ANU values diversity and inclusion and believes employment opportunities must not be limited by socio-economic background, race, religion or gender. For more information about staff equity at ANU, visit http://hr.anu.edu.au/staff-equity

The University actively encourages applications from Aboriginal and Torres Strait Islander people. For more information on employment opportunities, contact our Indigenous Employment Consultant on [email protected]

ANU values diversity and inclusion and is committed to providing equal employment opportunities to those of all backgrounds and identities. For more information about staff equity at ANU, visit https://services.anu.edu.au/human-resources/respect-inclusion

Application information
In order to apply for this role please make sure that you upload the following documents:

• A statement addressing the selection criteria.
• A current curriculum vitae (CV) which includes the names and contact details of at least three referees (preferably including a current or previous supervisor). If your CV does not include referees, you can complete these online when prompted in the application form.
• Other documents, if required.

Applications which do not address the selection criteria may not be considered for the position.

Please note: The successful candidate must have rights to live and work in this country and will be required to undergo a background check during the recruitment process. An offer of employment is conditional on satisfactory results.

Closing Date: Sunday 16 March 2025 11.55pm (Canberra time)