About the role

Angel Disability Supports Pty Ltd is seeking an experienced NDIS Support Coordinator/ Local Area Coordinator to join our team in Sydney, NSW. This full-time position will play a vital role in supporting individuals with disabilities to access the services and resources they need to live independently and participate fully in their community.

What you'll be doing

• Providing individualised support and guidance to NDIS participants, helping them to develop and implement their NDIS plans
• Liaising with service providers, government agencies and other stakeholders to coordinate the delivery of supports and services
• Monitoring the progress of NDIS plans and adjusting them as needed to ensure participants' goals are being met
• Advocating on behalf of participants to ensure their rights are protected and their needs are being met
• Maintaining detailed records and preparing reports to document participants' progress and outcomes
• Participating in regular team meetings and ongoing professional development to stay up-to-date with NDIS policies and best practices
• Liaison with Business Development Managers and digital marketing team for participants intake.

What we're looking for

• Relevant tertiary qualification in a field such as social work, occupational therapy or community services
• Minimum 2 years' experience in a similar NDIS support coordination or local area coordination role
• Thorough understanding of the NDIS and the ability to navigate the system effectively
• Excellent communication and interpersonal skills, with the ability to build rapport and work collaboratively with a diverse range of stakeholders
• Strong problem-solving and organisational skills, with the ability to prioritise tasks and manage a complex caseload
• Empathy, patience and a genuine commitment to supporting people with disabilities to achieve their goals

It sounds like you're looking for a support coordinator with full command of the PRODA (Provider Digital Access) NDIS portal.

A skilled support coordinator should be able to:
Navigate the PRODA portal efficiently
Manage NDIS plans, claims, and service bookings
Ensure compliance with NDIS guidelines
Resolve technical issues related to PRODA access
Assist participants in maximizing their funding and supports

What we offer

At Angel Disability Supports, we are committed to creating a supportive and inclusive workplace where our employees can thrive. We offer a range of benefits, including:

• Competitive salary and opportunities for career progression
• Flexible work arrangements to support work-life balance
• Ongoing professional development and training opportunities
• Access to employee assistance programs and wellbeing initiatives
• A collaborative and supportive team environment

About us

Angel Disability Supports is a leading provider of NDIS services in Sydney, NSW. Our mission is to empower individuals with disabilities to live fulfilling, independent lives and participate fully in their communities. We are a values-driven organisation that places the needs of our clients at the heart of everything we do.

If you are passionate about making a difference in the lives of people with disabilities, we'd love to hear from you. Apply now to join our team!