Position Title: Care Coordinator
Location: Hope Horizons Cancer Wellness Centre
Employment Type: Part Time Registered Nurse, Level 2 MA000034 - Fair Work Ombudsman
Reports To: General Manager

The Care Coordinator plays a pivotal role in providing holistic, person-centred care to individuals impacted by cancer. As part of the multidisciplinary team at Hope Horizons Cancer Wellness Centre, the Care Coordinator supports clients across all stages of the cancer experience—from diagnosis through treatment, survivorship, and beyond.

This role blends clinical expertise with compassionate support, coordinating care, conducting assessments, delivering education, and promoting wellbeing through evidence-informed interventions aligned with the Hope Horizons model of care.

Key Responsibilities

1. Client Assessment and Care Planning

Conduct comprehensive biopsychosocial assessments for clients affected by cancer.

Collaborate with clients and their families to develop personalised care and wellness plans.

Identify unmet needs and facilitate appropriate referrals to medical, allied health and support services.

2. Care Coordination

Liaise with GPs, oncologists, and other health professionals to support continuity of care.

Act as a central point of contact for clients, helping to navigate the health system.

Monitor progress and adjust care plans based on client feedback and clinical indicators.

3. Clinical Support and Health Promotion

Provide nursing advice and symptom management related to cancer and its treatment, and/or short- and long-term side effects.

Organise and deliver evidence-based education on topics such as fatigue, nutrition, pain, and social and mental wellbeing.

Empower clients with self-management strategies and health literacy tools.

4. Team Collaboration and Program Delivery

Participate in multidisciplinary team meetings and case reviews as required.

Support delivery of wellness programs and group education sessions.

Contribute to the development and implementation of new services or initiatives.

5. Documentation and Evaluation

Maintain accurate, confidential, and timely documentation in accordance with organisational policy.

Collect outcome data to support program evaluation and continuous quality improvement.

Participate in audits, service reviews, and reporting requirements.

Selection Criteria

Essential

Registered Nurse with current AHPRA registration.

Minimum 3 years of clinical nursing experience (oncology, palliative care, or primary health preferred).

Demonstrated understanding of cancer care across the continuum and integrative cancer therapies.

Strong communication and interpersonal skills, with a compassionate and client-centred approach.

Proven ability to work independently and as part of a multidisciplinary team.

Commitment to holistic, evidence-based, and culturally safe care.

Desirable

Postgraduate qualification in oncology nursing, palliative care, or similar.

Experience working in a community health, wellness or not-for-profit setting.

Familiarity with distress screening tools and psychosocial assessment.

Knowledge of local cancer support networks and referral pathways.

Personal Attributes

Empathetic, respectful, and non-judgemental.

Proactive, flexible, and solution-focused.

Organised, with strong time management skills.

Passionate about supporting people living with cancer to live well.

Conditions of Employment

Current National Police Check and Working with Children Check (or willingness to obtain).

Evidence of COVID-19 vaccination status (as per current Qld Health directives).

Valid driver’s licence and willingness to travel locally if required.

About Hope Horizons Cancer Wellness Centre

Hope Horizons is a not-for-profit organisation dedicated to enhancing the wellbeing of people impacted by cancer. We provide a range of clinical and supportive care services that are holistic, empowering, and accessible. Our team works together to ensure every client is supported physically, emotionally, and socially throughout their cancer experience.