
Residential Care Team Leader
Southern Cross Support Services
Posted 1 day ago
Ready to grow your career in youth services?
As a Team Leader with Kanda, you’ll combine hands-on support work with leadership and mentoring responsibilities. You’ll lead a dedicated team, promote a positive culture of care, and receive ongoing professional development and mentoring to support your own career journey.
Key Responsibilities
- Team Leadership & Culture: Lead and motivate the team to uphold a positive, trauma-informed culture focused on quality care and positive outcomes for young people. Organise and lead team meetings, facilitate communication, and coordinate shift coverage.
- Documentation & Compliance: Ensure all team documentation, case notes, and incident reports are completed accurately and on time, in line with organisational policies, child safety standards, and regulatory requirements.
- Support & Engagement: Provide compassionate, person-centred support that promotes emotional wellbeing, safety, and development. Model positive behaviour and proactive engagement with young people.
- Life Skills & Independence: Empower young people to build essential life skills and independence through structured routines and practical learning, including cooking, personal care, budgeting, and daily living tasks.
About You
- Working with Children Blue Card and NDIS Worker Screening Check or being willing and eligible to obtain prior to commencement
- Available to work across a full shift pattern (mornings, evenings and sleepovers)
- Valid Drivers Licence and access to a vehicle
- Attained or working towards a relevant Bachelor's Degree, Diploma or Certificate IV (Community Services, Youth/Social Work, etc.)
- Experience working with children / young people in residential care
- Experience leading small teams preferably in youth / children services or other support work related fields, i.e. disability, mental health, aged care, and childcare
What We Offer
- Be part of a purpose-led organisation making a real difference in the lives of children and young people every day.
- Receive guidance and regular mentoring from experienced Service Managers and operational leaders who are committed to your success.
- Wellness initiatives and access to the Sonder wellbeing app – 24/7 support
- Permanent part time to support work-life balance
- Employee recognition programs, including Employee of the Month and service awards
- Genuine opportunities for career growth and progression
Want to chat about this role?
Reach out to Holly – Talent Acquisition Specialist on 0741111813
Kanda is committed to creating and maintaining a child safe organisation.
We’re dedicated to building an inclusive environment where everyone feels safe, respected, and comfortable to be themselves. At Kanda, every voice matters, every culture is valued, and we believe that diverse perspectives aren’t just welcome — they’re essential to who we are and what we do.
About Southern Cross Support Services
Southern Cross Support Services (SCSS) supports some of the most vulnerable people within our community.
1. Disability Support (NDIS)
2. Human Services (Child Protection)
3. Family Day Care
4. Corporate Services
We provide extensive services throughout Queensland, and we are growing.
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