The Personnel Group is a purpose-driven, not-for-profit organisation that has been supporting individuals and communities across Australia since 1986. Originally focused on helping people with disabilities transition into open employment, the organisation has expanded its services to include Employment, Health, Training, and Community support through a wraparound model. Operating under sub-brands like MP Recruitment and Aspire Support Services, it serves metro, regional, and rural areas. Despite its growth, The Personnel Group remains committed to its founding values of relationship-building, equity, and inclusion, aiming to create a fairer and more equal world through innovation and integrated services.

Are you a finance professional with a passion for process improvement and stakeholder collaboration? We’re looking for a Finance Business Partner to lead the charge in ensuring accurate, timely claims and invoicing across a range of government-funded programs.

In this pivotal role, you’ll work closely with operational leaders to ensure all eligible funding is claimed and invoiced correctly. You’ll be the go-to expert for billing systems and claims processes, helping to drive financial performance and compliance across the organisation.

Key Responsibilities:

• Oversee billing and claims across platforms including Splose, Lumary, DSS, and DEWR systems
• Partner with operational teams to ensure all available funds are claimed
• Maintain strong knowledge of NDIS Price Guide and other funding models
• Provide clear, actionable claims reporting to Finance and Executives
• Deliver training and support to improve system use and claims accuracy
• Manage debtors and ensure timely receipt of funds
• Liaise with software providers to resolve issues and enhance systems
• Respond to audit requests and maintain strong evidence trails
• Support continuous improvement and act as backup for claims processing

Qualifications and Experience:

• 3–5 years’ experience in Employment Services or NDIS sectors
• Strong understanding of government-funded claims processes
• Hands-on experience with NDIS billing platforms (e.g., Splose, Lumary)
• Excellent analytical and reporting skills
• Confident communicator and business partner to operational leaders
• Experience in training delivery and system support
• Preferred: Finance or Business qualification
• Must meet compliance requirements: Police Check, WWCC, Driver’s Licence

Why work with us?

At Personnel Group, we prioritize your growth and well-being in a supportive atmosphere. Our diverse and inclusive environment values different perspectives and backgrounds, promoting a culture of equality and respect.

Working at the Personnel group you will enjoy the following benefits:

• Dedicated Induction and Onboarding time
• Flexible work options
• Major retailer discounts
• Health insurance and household expense benefits
• Health and Wellbeing app
• Not-for-profit salary packaging
• Birthday leave (Conditions apply)
• Smartphone and laptop provided
• Relocation opportunities: City, Sea, Mountains, Country
• Accredited training opportunities
• Employee Assistance Program: career, family, financial, and health counselling

Application Process: To apply, submit your resume, evidence of relevant qualifications and a cover letter detailing your interest and suitability. Applications close on Sunday 9th November 2025 . Shortlisted candidates will be contacted for pre-screening and possibly formal interviews before the closing date.

Additional Information: Preferred candidates must complete an online psychometric assessment and compliance checks, including NDIS workers clearance, National Police, and Working with Children checks. A driver’s licence is essential. For a position description or more information about the role, please email our People and Culture team on [email protected]

The Personnel Group is committed to diversity and welcomes applications from people who have a disability, are LGBTIQA+, and people of culturally diverse backgrounds, including Aboriginal and Torres Strait Island descent.