New role | Improve how Tasmanians experience the mental health system by making services easier to navigate and better connected

Maximum term to 30 June 2027 – full time

Salary ($80k-$85k) + super + not-for-profit salary packaging

Locations: Hobart, Launceston or Ulverstone – your choice

About the opportunity

At Primary Health Tasmania, our purpose is to create sustainable, high-quality health and wellbeing solutions with, and for, the Tasmanian community - making sure Tasmanians get the right health care, in the right place and at the right time.

A new role has been created to support commissioning approaches that connect services, streamline referral pathways, and enable better system planning and coordination across the mental health and psychosocial support sectors.

As the Advisor – Mental Health Service Navigation and Planning, you will play a pivotal role in making mental health and psychosocial services better connected and easier to navigate.

You will be joining the new Commissioning Coordination team within our established Health Service Commissioning business unit. The team was created to bring greater consistency and coordination to how we plan, monitor and improve commissioned services across Tasmania.

This is a unique opportunity – that will build on your existing mental health and psychosocial support service sector knowledge and combines on-the-ground system mapping with planning and stakeholder collaboration, giving you the chance to shape referral pathways and strengthen integration to provide improved access to mental health and psychosocial services for Tasmanians.

What you would be doing

Working with the Commissioning Coordination team your focus will be:

Collaborate with the service design and contractor relationships teams to improve integration with the mental health and psychosocial support services

Contribute to planning for service design and service quality improvements that promote a better-connected stepped care experience for consumers.

Facilitate more effective service navigation of the mental health service system for consumers

Enhance referral pathways and service coordination across the wider Tasmanian mental health system

The role brings a systems and coordination lens and works with a range of internal and external partners to help build clear referral pathways and service models that support a more connected and seamless care experience for consumers.

Here's what you’ll look like

You will have experience working or sound demonstrated knowledge of health service delivery environments with an understanding of local and/or system level access issues impacting on efficient and effective mental health service delivery. An awareness of local and national mental health reform agendas is beneficial.

These skills will get you off to a great start:

Collaboration: Strong experience engaging and working cooperatively with consumers and stakeholders to identify service navigation issues and solutions

Problem solving: Demonstrated ability to analyse and assess service models and propose improvements

Communication: The ability to interpret and communicate service data and feedback in a clear and fluent way

You’ll be a culture champion – understanding that every day, you play an important part of what makes Primary Health Tasmania a great place to work.

Benefits of working with us…

Salary packaging up to $15,900 – Use your pre-tax salary for everyday expenses which means you pay less tax and have more money to spend

Up to $2,650 of pre-tax income can be used to pay for entertainment expenses (meals, holiday accommodation etc.)

Hybrid working option – blend of working from the office and home (after completion of 6 months)

Generous leave and family care benefits, such as; additional 5 days of paid Carer’s Leave per year, paid Parental Leave, 3 days of paid leave between Christmas and New Year

Fitness Passport program – join up for unlimited access to 30+ gyms and pools

Discounted private health insurance

Friendly and inclusive workplace culture which embraces the diversity of its people

Here’s some information about us…

We are a not-for-profit organisation funded by the Australian Government to connect care and keep Tasmanians well and out of hospital. We are one of 31 Primary Health Networks (PHNs) in Australia and operate statewide with offices in Hobart, Launceston and Ulverstone. Our people and our values are an important part of what makes Primary Health Tasmania a great place to work. Everything we do is underpinned by our core values – Teamwork, Respect, Accountability and Courage.

How to apply

If you are ready to make your mark in this new role and work alongside people who care deeply about equity, collaboration and creating real change, please get in touch.

Be sure to make your application stand out by providing a current resume and a cover letter describing your motivation for applying, and how your unique skills, experience and values align with the requirements of the role as outlined in the Position Description found on our website: www.primaryhealthtas.com.au/careers.

We really encourage you to reach out and learn more about this opportunity by calling Lorraine McNamara – Manager – Commissioning Coordination on 0407 777 124.

The successful candidate will be required to undergo pre-employment checks including reference checks, Nationally Coordinated Criminal History Check or other screening as necessary depending on the role.

Applications close: COB Monday 10 November 2025

**Please note: We may commence interviews prior to this date and close the vacancy early if the right candidate is found, so, please apply as soon as possible.

Diversity Statement

We welcome and encourage applications from people across our diverse community, especially from Aboriginal and Torres Strait Islander applicants. We recognise the richness that diversity brings to our workplace and believe everyone has the right to feel safe, respected, valued and heard regardless of their ages, nationalities, abilities, religions, genders, sexualities and cultural identities.

Primary Health Network Program – an Australian Government initiative