Case Coordinator, Advanced care finder

· 60 hours per fortnight, continuing position.

· Horsham.

Take the next step in your career with CatholicCare Victoria.

About the Position

The Advanced care finder program was announced in the 2021-22 Commonwealth Budget as part of the Connecting Senior Australians to Aged Care Services measure. Care finder services will:

Provide specialist and intensive assistance to help people to understand and access aged care and connect with other relevant supports in the community; and

Specifically target people who have one or more reason for requiring intensive support to interact with My Aged Care, access aged care services and/or access other relevant supports in the community.

The Case Coordinator will provide specialist and intensive assistance to help people within the care finder target population to understand and access aged care and connect with other relevant supports in the community. This will involve utilising an assertive outreach approach to engage and build rapport with potential clients as well as local intermediaries, stakeholders and networks.

Specifically, the position is responsible for:

Delivery of high-quality care finder support through information, support, representation and assertive outreach.

Provision of individual and intensive support to clients to ensure they understand and can access relevant aged care and other services.

Proactively develop and strengthen referral pathways and linkages within the community.

To be considered for this position, you will require:

Diploma/Advanced Diploma/Associate Degree, Community Studies (Welfare) Social Work or equivalent, or other relevant qualification.

Extensive experience working in the aged care or community services sector.

Experience working with clients with multiple and complex needs.

About CatholicCare Victoria

CatholicCare Victoria is a leading and influential provider of charitable and social services in Victoria. The Mission of CatholicCare Victoria is to build communities that recognise and nurture the dignity of each person. Our employees share our Mission for a stronger, more inclusive society through supporting individuals, families and communities in times of need, especially those who are most disadvantaged, vulnerable and/or marginalised.

We deliver excellence in a broad range of child, family and youth services, family relationship services, school counselling and pastoral care services, social housing, employment and advocacy services across various office locations and delivery sites in Victoria.

We draw on the principles of Catholic Social Teaching to inspire and direct our endeavours. We value and respect human dignity, and embrace diversity in an inclusive work environment.

At CatholicCare Victoria we live our values of Respectfulness, Integrity, Inclusivity, Collaboration and Compassion.

Working for CatholicCare Victoria

At CatholicCare Victoria we offer:

A family friendly working environment.

Training and development opportunities.

Salary packaging for eligible staff.

We embrace, value and respect an inclusive environment where diversity is celebrated.

We are committed to the safety of children, young people and vulnerable adults.

We encourage talented people from all backgrounds, abilities and identities to apply. We strongly encourage Aboriginal and Torres Strait Islander people to apply.

How to Apply

For further information and how to apply, visit our website www.catholiccarevic.org.au

Enquiries to: Applicants are encouraged to contact Gavin Stevenson, Team Leader, Advanced care finder on 0427 197 882 for a confidential discussion.

Applications close: Sunday, 9 November 2025

We kindly request that recruitment agencies do not contact us regarding this vacancy.

Applications are required to be submitted via our website www.catholiccarevic.org.au for your application to be considered.

Please note that applications will be reviewed as they are received, please do not delay and submit your application now. Ensure your application includes a cover letter, resume and responses to the key requirements found in the position description which is attached to the advertisement on our website.

The successful applicant must have the right to work in Australia, undergo a National Police Check with a satisfactory outcome (and International Police Check if applicable), hold a current Working with Children’s check (employee status) and for some positions a valid drivers licence.

Should you require cultural or other support in submitting your application, please contact our People Team on 03 4344 4798.

Should you require information in alternative formats, please contact our People Team on 03 4344 4798.