About the Role
This Graduations Officer reports to the Team Leader, Graduations and contributes to the provision of high-level customer service for both internal and external customers of the University. The role responds to client needs and operates with a strong team focus.
The position is responsible for contributing to the efficient delivery of all aspects of graduations, including coordination of awards for all Swinburne students (including transnational and commercial education partners), onshore and offshore graduation ceremonies and accurate processing and management of completion documentation.

A key aspect of this role is the extracting, preparing, and maintaining accurate graduation data to support the planning and delivery of onshore graduation ceremonies. This includes generating reports, verifying graduate eligibility, and ensuring data integrity across systems. The role also contributes to the logistical coordination of ceremonies, including venue arrangements, scheduling, and collaboration with internal and external stakeholders to ensure seamless event execution.
The role also contributes to the efficient, effective and timely delivery of the range of functions within the Graduations, Fees and Scholarships team and more broadly across Student Administration as required.

About You
To be suitable for this role you will need to have experience in the below key accountabilities:

• Experience in the provision of high-quality events within a demanding client focused and deadline driven environment.
• Demonstrated excellent interpersonal skills including the ability to work collaboratively as part of a team as well as independently, and to liaise effectively with students, staff and other stakeholders.
• Excellent written communication skills and attention for detail ensuring high quality and accurate records and written materials.
• Demonstrated ability to interpret and undertake tasks within the context of university policies, procedures, and regulations, including the ability to identify areas for process improvement.
• High-level ability and skills in the use of computer software packages, including word processing and spreadsheets.
• Demonstrated ability to learn and use the University’s Student Management System.
• Demonstrated broad knowledge of Higher Education and VE student administration processes.

About Swinburne University of Technology
Swinburne’s strategy draws upon our understanding of future challenges. We choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship. We are committed to a differentiated university proposition in education and research.

What We Offer You!
• Work your way with flexible working arrangements, including hybrid options and generous parental leave to support a balanced lifestyle.
• Exclusive staff discounts, including discounted Medibank health insurance, 50% off Swinburne courses and other partner offers.
• Swinburne offers 17% super and salary packaging options, including car leasing and extra super contributions.

Want to learn more? Head over to our benefits page!

To Apply
Please submit your CV and cover letter addressing the Key Selection Criteria and your suitability for this position.

To review the Position Description and to apply, please scroll down to the bottom of the page.

If you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to Swinburne’s Jobs website to access the Position Description at the bottom of the page.

Please Note: Appointment to this position is subject to passing a Working with Children Check.

If you are experiencing technical difficulties with your application, please contact the Swinburne Talent Acquisition Team on [email protected]

Applications Close: Wednesday 6 Nov.

Swinburne offers flexible working options contained in our leave and parenting/carer policies to support work-life balance.

Diversity, Equity and Inclusion
Swinburne has become a world-class university, driving social and economic impacts through science, technology, and innovation. As a dual-sector university, our vision is for people and technology working together to build a better world.

Central to our vision is our commitment to diversity, equity, and inclusion. We pride ourselves on being an equal opportunity employer focused on attracting, retaining, and developing great talent. We work to remove barriers related to gender identity, culture, ethnicity, sexual orientation, disability, and age.

We strongly encourage applicants from diverse Aboriginal and Torres Strait Islander communities. Our Moondani Toombadool Centre leads our Indigenous education and culture at Swinburne, guided by community wisdom and leadership.

We support applicants with disabilities. Adjustments can be requested at any time during the recruitment process. For Reasonable Adjustment requests, including accessible formats for the PD, application form or any other document, please contact [email protected] or call +61 3 9214 3550.

Please note the above number and DCR email address are for disability or reasonable adjustments queries only. General enquiries about the role can be sent to [email protected] (general enquiries will not be answered by phone).

Victoria’s Commitment to Action: Improving international student employment outcomes.
As a signatory to Victoria’s Commitment to Action, Swinburne seeks to remove barriers to international graduate employment. We welcome and encourage applications from international graduates.
As a Circle Back Initiative Employer, we commit to responding to every applicant.

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