Engagement Officer

MND Victoria
Canterbury, VIC
A$81,000 p/a
Call Centre & Customer Service → Customer Service - Customer Facing
Contract
Hybrid

Posted 13 days ago


About MND Victoria:

For 44 years, MND Victoria has stood alongside people living with motor neurone disease (MND) and those who love and care for them. Guided by our vision "the best care until the world is free of MND", we provide vital services at no cost, raise awareness across the community, and generate the funds needed to deliver care and hope.

As the Engagement Officer, you will:

Provide warm, timely, and personalised support to fundraisers and donors.

Play a key role in our major fundraising campaigns (The Great MND Relay, Shut Up! for MND, Run for MND, Adventures with Impact).

Manage our merchandise program and ensure our supporters receive a great experience.

Create positive, memorable supporter journeys that keep people coming back year after year.

About You:

You're a natural connector and problem solver who thrives on making people feel valued. You'll bring:

Experience in customer service (hospitality, retail, call centres, NFP — all welcome).

Excellent communication skills — written, phone, and face-to-face.

A team spirit and a genuine passion for community and making a difference.

Motivation to learn, grow, and be part of a dynamic, purpose-driven organisation.

What we offer and why join us?

Be part of a mission-driven team that changes lives every day.

Work on inspiring campaigns with a supportive and creative crew.

Access professional development in fundraising, communications, and donor care.

Pet friendly office in Canterbury, VIC

Enjoy flexible, hybrid working arrangements and a values-led culture

9 month full-time maternity cover contract

Salary: $81,000 plus super and salary packaging.

Applying:

Position description and key selection criteria can be found on:
https://www.mnd.org.au/role-engagement-officer

Please send your application, addressing the key selection criteria, to Leah Szymanski, [email protected] via email. Applications that do not address the key selection criteria will not be considered. Only shortlisted applicants will be contacted. Please note that applications will be reviewed as they are received, so we encourage you to apply early as the role may close if a suitable candidate is found. Don’t miss out—apply today!


About MND Victoria

Canterbury, VIC, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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