About the role

Marana Forni Australia, a leading provider of commercial pizza ovens, is seeking an experienced Field Technician to join our team in Melbourne, VIC. As a Field Technician, you will be responsible for the installation, maintenance, and repair of our state-of-the-art pizza ovens and ancillary products at customer locations across the region. This full-time role is an integral part of our operations, ensuring our clients receive the best possible service and support for their equipment.

What you'll be doing

Travelling to customer sites to install, maintain, and repair pizza ovens

Troubleshooting and diagnosing issues with pizza oven equipment

Providing technical support and guidance to customers on the proper use and care of their ovens

Documenting all work performed and maintaining detailed records

Collaborating with the sales and customer service teams to ensure a seamless customer experience

Maintaining a high level of safety and adhering to all relevant regulations and company policies

What we're looking for

2-3 years of experience as a field technician or in a similar role, preferably within the foodservice or commercial equipment industry

Strong technical skills and the ability to diagnose and repair a variety of commercial equipment

Hold current Gas Fitter Licence (Type A or B) and Electrical Restricted Licence for appliance connections and service work.

Excellent communication and customer service skills, with the ability to explain technical concepts in a clear and understandable manner

A valid driver's licence and the ability to travel to customer sites as needed

A strong safety-first mindset and the ability to work independently

Familiarity with pizza oven operation and maintenance is preferred, but not required

Availability in travelling interstate and overseas

What we offer

At Marana Forni Australia, we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:

Comprehensive training and ongoing professional development opportunities

A company vehicle and fuel card for travel to customer sites

Flexible work arrangements and a focus on work-life balance

A friendly and collaborative team environment

About us

Marana Forni Australia is a leading provider of high-quality, commercial pizza ovens to the foodservice industry. With a focus on innovation, quality, and customer satisfaction, we have established a strong reputation as a trusted partner for businesses across the country. Our team is passionate about what we do, and we are committed to helping our clients succeed by providing them with the best possible products and services.

If you are an experienced Field Technician who is excited about the opportunity to join a dynamic and growing company, we encourage you to apply now.