Employment Type: Permanent Full Time, 38 Hours Per Week
Location: Liverpool Hospital
Position Classification: Health and Security Assistant
Remuneration: $63663.60 per annum

Requisition ID: REQ612468
Application Close Date: 02/11/2025
Interview Date Range: 05/11/2025 – 12/11/2025
Contact Details: Huss Hassan | (02) 8738 7666 | [email protected]

About the Opportunity
Liverpool Hospital is seeking passionate Health and Security Assistants (HASA) to join our team. We value the highest standards of customer service and professionalism.

If you're committed to excellence and eager to make a positive impact, we want to hear from you!

Your Role & Key Responsibilities:

• Support our care delivery team, ensuring patient safety and comfort in various settings, including the Emergency Department and wards. Enjoy the flexibility of a 24/7 rotating roster, working 8hr shifts.
• Enjoy the flexibility of a 24/7 rotating roster.
• Enhance your skills and advance your career in a supportive environment.
• Assist the nursing team in delivering exceptional patient care and provide essential support within the ward, including patient transfers.
• Maintain a safe and secure environment.
  

NSW Health offers a range of additional perks. Here are some of the key perks:

• Salary Packaging: Employees can reduce their taxable income by packaging part of their salary towards benefits like superannuation, car leases, and more.
• Leave Entitlements: Includes four weeks of annual leave, paid sick leave, carer's leave, long service leave, maternity and parental leave.
• Superannuation: Superannuation is an additional benefit and is not included in the base rate for NSW Health employees.
• Shift penalties: Employees receive penalty rates for shifts starting between 6 PM and 6 AM. Penalty rates also apply for work done on weekends a higher penalty rates are given for working on public holidays.
• Get an extra paid day off, every 4 weeks.

What You'll be Doing
The Health and Security Assistant (HASA) role works as part of a team, in collaboration with other staff, to assist with managing patients and to provide a safe and secure environment for staff, patients and visitors. HASA are also required to assist clinical staff in the care and comfort of patients, and securing the assets of South Western Sydney Local Health District (SWSLHD).

Supporting the care delivery team is at the heart of the HASA role. You will provide support to the nursing team in Emergency Department in the delivery of patient care, under the guidance of nursing staff. You will also provide general assistance in the ward environment, cleaning, provide portering for patient transfers around the facility, and you will undertake security related duties as required by the nursing In-Charge and Security Manager. It is expected that HASA provide the highest possible standard of customer service and professionalism at all times.

NOTE: HASA, like other NSW Health staff, must contact the police if there is suspected criminal activity on or around a NSW Health premises. HASA staff must not place themselves, or be expected by others to place themselves, at unnecessary risk in carrying out their duties. Where there are concerns about public safety the police should be called.

Where You'll Be Working
Liverpool Hospital, founded in 1813, is the major health service for south-western Sydney, offering a wide range of state-wide services including critical care and trauma, neonatal intensive care, and brain injury rehabilitation. As a key teaching facility for UNSW Sydney and Western Sydney University, it provides extensive clinical services, including emergency care, cancer treatment, paediatrics, and mental health services. The hospital features 23 operating theatres and has a capacity for 877 beds.

The ongoing $830 million redevelopment as part of the Liverpool Health and Academic Precinct is transforming the hospital into a global hub for medical innovation. This redevelopment will expand clinical services, enhance research and teaching facilities, and introduce state-of-the-art equipment and amenities.

Working at Liverpool Hospital means being part of a forward-thinking, innovative team dedicated to providing exceptional patient care. The hospital's commitment to education and research offers numerous opportunities for professional development and career progression.

The vibrant and supportive work environment, combined with the hospital's central location near public transport and local amenities, makes it an ideal place to grow your career while making a meaningful impact on the community.

How to Apply
To be considered for this position, please ensure you address the below questions as thoroughly as possible. View our application guide for information on how to respond to criteria and improve your application.

Must hold a current Class 1A Security License with the NSW Security Industry 1997 Class 1A, Current First Aid Certificate and must possess an Australian C-Class driver's license (including P1 or P2). Those who hold a C class license (P1 or P2 included) from a state other than NSW must obtain a NSW C class (P1 or P2 included) license within three months of appointment. Learner's licenses are not permitted.

Ability to complete a quality incident report. Please provide examples of the types of incidents you have completed an incident report for.

Give examples of your experiences with conflict resolution like verbal de-escalation and an example requiring you to apply physical restraint.

Willingness to work in a morgue environment, take directions from supervisors, and collaborate effectively within a multi-disciplinary team with willingness to work in a 7-day rotating roster that includes weekends, public and school holidays, including morning, afternoon and night shifts.

Need more information?
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