• Established Not-for-profit organisation with 99 years of trusted expertise
• Work in a collaborative and supportive team environment
• Hourly rates (including casual loading & penalty rates): $53.55ph (Mon-Fri), $74.97ph (Sat)

ABOUT YOU:

You are driven by a genuine passion for supporting families and children, and you believe in the power of connection to foster meaningful relationships. You bring warmth, empathy, and resilience to your work, and you're confident navigating sensitive conversations with care and respect.

Your ability to listen and understand people's stories allows you to empower families to move toward positive outcomes. You are organised, adaptable, and open to learning new processes. With excellent communication skills, both written and verbal, you thrive working independently and as part of a team and appreciate the flexibility that comes with this role.

ABOUT THE ROLE:

As a CCS Contact Worker, you will play a vital role in supporting children to re-establish or maintain safe and meaningful relationships with both parents and other significant people in their lives. You will facilitate supervised contact visits and changeover arrangements in a child-focused, neutral, and welcoming environment.

Interrelate's Children's Contact Service (CCS) provides a safe space for families to connect, rebuild trust, and nurture relationships. Our service is designed to support children who do not live with, or regularly see, one or both parents. We offer supervised contact and changeover/change-back support in a relaxed, family-friendly setting that prioritises the wellbeing of children.

Key duties will include:

• Supervising children's contact, and facilitating changeover of children between parents whilst maintaining focus on the safety and well-being of the child
• Supporting and providing encouragement to families to engage in positive family connection and experiences
• Modelling positive parenting behaviours
• Completing well documented case notes of family connections
• Facilitating the promotion of Interrelate's Services within the community
• Being well-informed about other relevant and appropriate community services in the area to facilitate effective referrals
• Adhering to appropriate work practices to protect the confidentiality of clients
• Participating in program and service evaluations as required

This position will be Casual and will provide centre-based services in Griffith.

Our Children's Contact Service is operational from 9am-8pm (MON & FRI) and 9am-6pm (SAT). Candidates who have the flexibility to attend shifts across weekdays, early evenings and Saturdays will be highly regarded.
Please note that some rostered shifts may only be scheduled for a maximum duration of 3 hours.

ROLE REQUIREMENTS:

• Minimum Certificate IV in Community Services. (A bachelor's degree in social work, psychology or counselling will be highly regarded)
• Demonstrated experience working with families and children experiencing separation and family breakdown and high levels of family conflict
• Demonstrated experience working in one or more areas of clinical work, e.g. counselling, dispute resolution, relationship education, children's services, men's programs, family law
• Knowledge of child development, child protection, and family violence issues
• Demonstrated skills in managing high parental conflict whilst upholding the best interests of children
• A current Apply First Aid (HLTAID011) certificate, or willingness to attain one within the first month of employment

*Please refer to the job description for a full list of the key role requirements and responsibilities*

ABOUT US:

Interrelate is a not-for-profit provider of relationship and family support services. Our vision is to empower people to thrive in the most vital part of their lives - their relationships. We are committed to responding to the vulnerabilities of families and children in their communities and empowering them to build strong and respectful relationships.

We deliver services spread across 30+ physical locations (plus online) to more than 160,000 clients and we're backed by qualified staff and 99 years of trusted expertise in sensitive relationship matters.

We are thrilled to be recognised as a winner of XREF Engage 2023 Best Workplace Awards for 2 surveys in a row. This prestigious award recognises the best workplaces that have excellent management practices and a highly engaged workforce. At Interrelate, we care about each other, focus on strengths, recognise achievements, celebrate significant events, encourage continuous learning and most importantly, enjoy our work despite the seriousness of what we do.

To learn more about our Children's Contact Service and other Interrelate services, please visit our website: https://www.interrelate.org.au/programs/children-s-contact-service

TO APPLY:

If you are interested in applying for this role, please click on the Apply Now button to submit your application. Please ensure you upload a covering letter addressing the Selection Criteria as outlined in the Job Description.

Closing date: Tuesday, 28 October 2025

If you have any questions regarding this position, please email [email protected]

Interrelate aspires to continue to be a leader in our community, an organisation known for working respectfully with clients from all different and diverse backgrounds. We encourage applications from people of diverse gender identity, race, age, disability, sexual orientation, religion, language, socio-economic circumstances, life circumstances, beliefs, or any forms of perceived disadvantage. If you will have special requirements or would like to talk to us before submitting an application, please do not hesitate to contact us at [email protected] and we will organize for you to chat with an appropriate staff member to explain how we can help you.

All Interrelate positions require the satisfactory completion of relevant Police and Working with Children Checks. Interrelate services are funded by the Australian Government.