About Ngwala:

Ngwala Willumbong is a leading provider of culturally safe and effective support services for Aboriginal and Torres Strait Islander people. We are committed to supporting individuals affected by alcohol and other drug misuse, providing them with pathways to recovery through holistic and culturally appropriate rehabilitation programs.

Employing Aboriginal and Torres Strait Islander People at Ngwala is essential to maintaining culturally aligned services. We STRONGLY encourage Aboriginal Torres Strait Islander people to apply for this role and others as they become available.

About the Role:

The Senior Residential Rehabilitation (AOD) Worker will be responsible for overseeing the daily client operations of the Residential Rehabilitation Service, ensuring effective staff management, high quality service delivery, and efficient operational management.

Reporting to the Residential Rehabilitation Manager, the Senior Worker will work collaboratively with their team and other departments within the organisation to ensure the provision of quality services to clients. This role will focus on optimising resource use and maintaining a safe workplace for both staff and clients.

Additionally, this position involves working directly with clients affected by alcohol and other drug misuse. They will create a safe and culturally appropriate environment for clients and support a range of program activities designed to help them overcome substance abuse challenges.

Key Responsibilities:

To support clients dealing with substance misuse issues, your tasks will include, but are not limited to:

• Assess and document clients' ongoing needs for alcohol and other drug (AOD) support services.
• Demonstrate the ability to work independently as well as collaboratively within a team.
• Support clients in reconnecting with their cultural identity by organising opportunities for participation in cultural events, ceremonies, and Aboriginal healing practices.
• Transport multiple clients independently when necessary or as directed by the manager.
• Advocate on behalf of clients when necessary, including attending court or other appointments as required.
• Transport clients to various scheduled appointments, ensuring all appointments are documented in the Direct Services Record

Skills & Experience:

• Experience working with Aboriginal people and/or individuals facing Alcohol & Other Drug issues.
• Knowledge and understanding of Aboriginal culture and commitment to the Aboriginal community
• Ability to provide leadership and line management supervision to a team of specialist workers
• Demonstrated skills in case management
• Good organisation and time management skills

Mandatory Requirements

• Current Victorian driver's licence

• National Police Certificate (not older than 3 months)

• Victorian Employment Working with Children Check

What We Offer:

• Full Time role

• Social and Community Services Level 3

• NFP Salary Packaging Benefits up to $15,900

• An opportunity to make a real difference in the lives of Aboriginal and Torres Strait Islander people.

• A supportive and culturally inclusive work environment.

• Ongoing professional development and training.

How to Apply:

If you are passionate about supporting individuals on their recovery journey and promoting cultural safety, we would love to hear from you. Please provide the following:

• A cover letter outlining why you would be a great fit for this role

• A resume which outlines your educational and employment background

For further information, please contact [email protected]

*Shortlisted candidates will be required to submit pre-employment checks including a Police Check (no older than 3 months), Victorian Employment Working with Children Check, Health Declaration and/or a medical check as well as right to work in Australia Check.