Are you looking to develop your Career in ServiceNow Technology? This could be the opportunity for you.

The Administrative Review Tribunal (ART) is currently seeking applications for an ServiceNow Technical Lead, to join the Information Technology team, internally known as the Enterprise Technology Group (ETG).

This hybrid role can be in Adelaide, Brisbane, Canberra, Darwin, Hobart, Melbourne, Sydney or Perth and on an ongoing or non-going basis.

Remuneration: The annual salary range for the position is APS6 - $94,563 - $106,394 p.a., plus a generous employer superannuation contribution of 15.4%.

About the opportunity

Reporting to Assistant Director Technology Management, the ServiceNow Technical Lead is responsible for providing ongoing support and development to business-critical systems including the ART internal service management system (ServiceNow).

The role will provide quality hands on ServiceNow development support whilst delivering authoritative advice and guidance to operations teams. The Technical Lead will develop using the ServiceNow low-code system to increase application delivery capacity and speed the delivery of solutions.

In this role you will work and develop with a dedicated team of enthusiastic and friendly colleagues across the country. This role offers development opportunities, and the team are committed to providing the necessary support to achieve this.

About you:

To be successful in this role you will have:

• Strong stakeholder management skills
• ServiceNow and JavaScript experience
• An understanding of ITIL
• Design and business analysis thinking
• Excellent verbal and written communication skills
• Positive attitude and team player

Please refer to the Position Description for more information about the requirements of the role.

Essential:

• Vocational certification in ServiceNow Technology
• Have the ability to obtain and maintain a Baseline Security Clearance
• The Tribunal requires Australian Citizenship as a condition of engagement.
• All employees are required to undertake an Australian Federal Police Check and a Health Assessment.

Desirable:

• Academic qualification (degree, postgraduate) in technology and/or aligned qualifications
• Vocational certification in modern technologies (e.g., Agile, network, cloud, platforms)

More information about this position, the scope of the role, duties and required capabilities and experience, is contained within the Position Description, which is linked below and available on our Career Opportunities page.

About the Tribunal:

The Administrative Review Tribunal plays a crucial role in the Australian legal landscape, providing a process for individuals and organisations to seek an independent review of decisions made under a wide range of Commonwealth laws.

We believe in providing our employees with a work environment that is supportive and rewarding. Our culture is one that welcomes all and we embrace flexibility and diversity. We believe our people are our most valuable asset and we work to support the skills, knowledge and capability of our staff.

You can learn more about the Tribunal on our website.

What we offer:

We believe the little extras can make a big difference in supporting your success and some of our great incentives include:

• flexible working options, including flexi-time and remote working to support you with your commitments outside of work.
• competitive salary including generous superannuation employer contribution of 15.4%
• salary packaging options
• supportive career development opportunities
• access to holistic health and wellbeing programs including Fitness Passport which provides discount to 350+ gyms, free annual influenza vaccinations and free eye tests
• generous leave allowances including Christmas to New Year office closure with no deduction from your leave balance and options to purchase leave.
• Employee Assistance Program for you and your family
• positive and inclusive culture.

Read our Enterprise Agreement for more information about our terms and conditions of employment.

How to apply:

To be considered, all applications must be submitted online via the Career Opportunities page. Please click on the job title you are applying for, click apply at the top of the page and follow the instructions on the online application.

Please do not apply via SEEK Apply portal.

Please submit a CV (of no more than 4 pages) and cover letter (of no more than 2 pages) addressing how your experience matches the capabilities and experience of role, referring to the Position Description.

Applications close: 11:45pm (AEDT) 21 October 2025

Please contact the Talent team on (02) 9276 5443 or [email protected] should you require assistance with accessing our website or with lodging your application.

NO AGENCIES PLEASE

We are a Circle Back Initiative Employer and commit to responding to every applicant.

Please note a merit list/pool may be created to fill future like vacancies. Suitable candidates on this merit list/pool may be contacted in relation to identical or similar non-ongoing and ongoing roles in the Tribunal, or the broader APS, within 18 months from the original advertised date in gazettal.

The Administrative Review Tribunal is an Equal Opportunities employer committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We encourage and welcome applications from people with disability, Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds, all genders, LGBTQI+ community and mature age people. If you have any support or access requirements, we encourage you to advise us if invited to interview.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability