Company description:

Department of Communities and Justice

Job description:

Services and Programs Officer

Muswellbrook Community Corrections,

Hunter District, Corrective Services NSW

Location: Muswellbrook

Employment type: Full time Ongoing 35 hours per week

Salary: $99,938 pa - $110, 270 pa, plus super and leave loading (Clerk Grade 5/6)

Aboriginal candidates are strongly encouraged to apply.

All successful candidates must be willing to work at our Muswellbrook Office

Your role

As a Services and Programs Officer, you will be responsible for the delivery of intervention programs and services to reduce reoffending, change behaviour, and support the wellbeing of people under Court ordered community supervision. You will work as part of a multidisciplinary team within our Community Corrections offices and build internal and external stakeholder relationships.

What you'll do

As part of the Community Corrections team, you will provide group-based accredited and approved programs to offenders within a community location. You will also support case plan goals with connection to relevant services and supports in the community and manage key internal and external relationships such as with offender's families and non-government organisations.

Successful candidates will be required to complete a mandatory four-week, in-person, paid training program at our Brush Farm Academy, which is a key component of the Certificate IV in Correctional Practice curriculum.

What we're looking for

Ability to work effectively with a diverse range of offenders within challenging community settings.

Demonstrated ability to oversee crucial internal and external connections, including those with offenders' families and non-government organisations.

Contribute to induction, assessment, fundamental support, and case management processes and reporting.

Provide group-based accredited or approved programs to offenders on supervised orders in the community.

Resolve critical or crisis situations by providing information, expertise, support, and referral.

Maintain succinct documentation and case notes on all offenders receiving services.

Assist offenders with pre-release planning including referrals to community-based agencies where required.

Download the role description.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now' button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply - you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career

• Flexible, autonomous work environment

• Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities

• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for Corrective Services NSW (CSNSW) provides opportunities to make a real difference. We collaborate with government and non-government justice and human services agencies to support victims, facilitate restorative justice, and promote reintegration. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.

Apply now and join Australia's top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of the role as well as an up-to-date résumé (maximum 3 pages).

We are looking for you to demonstrate your competency in the focus capabilities as detailed in the role description.

Applications close 26 October 2025 at 11:00pm AEST.

Please DO NOT apply if you are not willing to work at our Muswellbrook Office

Got a question?

For more information about the role or what it's like to work for Corrective Services, please contact the hiring manager, Mandy Thomas on 65490600 or [email protected]

If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call,

Lorraine Fernandes on 0475 878 312 or via [email protected]

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months for Muswellbrook ONLY

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience
Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW' page.