Are you a dynamic client leader who excels at business growth and crafting truly memorable brand experiences?

WOW Recruitment are exclusively searching for a Client Services Director to joing a highly decorated, industry-leading Creative & Experiential Events Agency based in Sydney. This is a pivotal role for a visionary who wants to be at the forefront of the agency and industry's future.

The Core Mission: Strategy & Growth (70% New Business Focus)
This role is a clear mandate for new business success. Your primary focus will be driving the agency's expansion, with a split of 70% new business acquisition and 30% strategic account retention.

• Diverse Client Portfolio: Drive growth across a mix of B2B and B2C clients, spanning high-impact sectors like technology, finance, media, and major consumer brands.
• Thought Leadership & New Business: You won't just respond to briefs; you'll create them. You will lead the agency’s proactive sales strategy by running high-value workshops and panel discussions that showcase the agency's unique creative expertise.
• Peer-to-Peer Engagement: Drive sales through sophisticated networking, outreach, and strategic partnership, engaging with potential clients as a trusted peer and advisor in the C-suite.
• Tender Leadership: Take full ownership of complex, high-stakes tender responses, blending commercial strategy with creative vision to secure major contracts.
• Integrated Solutions: While the heart of the work is events and experiential, you will lead the charge in developing broader solutions that integrate social, content, and video to deliver truly full-service projects for Tier-1 brands.

Your Leadership Impact
As a member of the Agency Leadership Team, your influence will extend beyond client accounts. You will be responsible for shaping the agency's strategic direction and nurturing talent.

• Executive Leadership: Contribute directly to business strategy, market positioning, and growth targets as a key member of the leadership team.
• Team Mentorship: Manage, mentor, and inspire a direct report within the Client Services function, driving high performance and a culture of proactive client partnership.

You Are...
A proven Director in a strategic growth role within a creative, events, or experiential marketing environment. You'll bring a demonstrable passion for proactive business development and a strategic approach to client acquisition.

• A natural closer with a strong track record of winning and scaling high-value contracts.
• Gravitas and confidence in a consultative sales environment (e.g., leading workshops and strategic presentations).
• A leader who is comfortable driving complex, integrated creative solutions.
• Highly skilled in negotiation, financial management, and leading multi-disciplinary teams through intense pitch and tender processes.

Salary
$175,000 - 200,000 + superannuation + new business commission

Location
Sydney - hybrid working on offerNext Steps
If you are ready to apply your leadership to a company where every project is a landmark moment, and your impact helps shape a market-leading agency in Sydney, we encourage you to apply.
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