To assist with office duties including container control operations and customer sales enquiries. Working in conjunction with the Depot Operations Manager and Container Sales Manager, your objectives will include but not limited to:

To ensure incoming and outgoing container movements are recorded accurately.

To have a thorough knowledge of in house container park operating system and Client estimate reporting system.

Handle all customer service enquiries.

Assist with container sales enquiries by phone, social media or in person.

Respond to social media enquiries, conforming to depot procedures and policies.

Communicate with forklift drivers, workshop manager and surveyors to ensure client requirements are met at all times.

Communicating depot procedures to all drivers to ensure safety for both equipment and drivers alike.

Issue induction booklet to visitors and contractor and ensure it is filled out prior to entering the depot.

Escort customers to view shipping containers for sale

Arrange load and unloading of trucks in a safe and efficient manner

Enter release numbers/ wash lists/ PTI lists / status changes and repairs into container park system.

Liaise with customers on stock levels and release requirements and other information as required.

Responsible for ensuring implementation of all relevant depot policies and procedures, in particular those relating to OH&S

Enter Completed repairs into Merc plus (client recording system)

Filing and collating of depot paperwork / archive system

Locate and arrange to make accessible; off-hires, sale, long-stay or any other boxes required by the customer.

Other Duties as may be required from time to time by Operations Manager / Depot Manager

Keep office and surrounding areas clean and tidy and take care of all equipment. Ensure distribution of customer daily logs and EDI requirements.

To be successful in this role, you will need:

Experience in Container Park operations.

Experience in forklift operation is also beneficial Current LF forklift license highly beneficial