Receptionist – Pyramid Holiday Park (Tweed Heads, NSW)

Are you a people person with strong organisational skills and a passion for customer service? Pyramid Holiday Park in Tweed Heads is looking for a friendly and reliable Receptionist to join our team. This role is perfect for someone who enjoys variety, loves working with people, and thrives in a fast-paced environment.

About Us

Pyramid Holiday Park is a well-established caravan park offering holiday accommodation and long-term stays in a welcoming, community-oriented environment. Our team takes pride in creating a positive experience for every guest and resident.

The Role

As our Receptionist, you will be the first point of contact for guests and visitors. Your responsibilities will include:

Answering phone calls, managing bookings, and responding to emails

Welcoming and checking in/out guests with professionalism and warmth

Processing payments from guests, tenants, and residents

Providing accurate information about the park, facilities, and local area

Assisting with office administration and general enquiries

Role is for Thursday - Monday work week; Tuesday and Wednesday off.

Skills We're Looking For

Experience with RMS preferred

Strong communication and customer service skills

Good digital skills (e.g. computers and smartphones)

Strong data entry and typing skills with high attention to accuracy

Experience with cash handling and payment processing systems

Professional phone manner and attention to detail

Ability to stay calm and problem-solve under pressure

A positive attitude and team spirit

How to Apply

If this sounds like you, we’d love to hear from you! Please send your resume and a short cover letter outlining your experience to [email protected].

Join us at Pyramid Holiday Park and be part of a team that makes every guest feel at home.