About Us

Lost Treasures is a Metal Detecting and Fossicking Retail store in Brisbane. Operating since 2012 we have grown over the years to be one of Australia's most dedicated and popular treasure hunting and gold prospecting hubs, also offering a multi-channel experience online. We’re keen to break some new ground in 2025, and need a Sales Assistant to join our great team to make that possible!

We pride ourselves on being able to offer great customer service, and to give our customers the very best solutions to match their level of experience and areas of interest in this growing hobby. We currently have a team of three, from various backgrounds and with various interests.

The store is currently based in Everton Park, on the Brisbane northside.

About You

Retail experience is essential. Ideally you will be a detecting or fossicking enthusiast, and have some hands-on experience with this hobby. Bonus points if you’ve got some lost treasures of your own to show us!

But most of all we are looking for someone that we think will fit in well with our team, converse well with our customers, and who has all the relevant skills to do the job. We can definitely teach you everything we know about detecting, but you must demonstrate a curiosity for the hobby and a desire to be a quick learner and can work autonomously.

About the role

We are offering a permanent part-time position, working 2.5 days a week (with regular extra days for holiday cover when needed). The days on offer will be Friday 9-5, Saturday 9-1 and Monday 9-5 (20 hours total). The salary on offer is minimum $30,000 p.a + 9.5% superannuation. Extra cover days will of course increase this salary.

Responsibilities:

Answering phone calls and emails within business hours.

Assisting walk-in customers with their purchases, and questions about our full range of products.

Managing point-of-sale processes (previous experience with retail point-of-sale systems would be useful), and some minor Shopify processes.

Receiving and unpacking orders as they arrive.

Picking, packing and shipping of phone/online orders.

Keeping up-to-date with product information; being able to accurately describe features of technical detecting items.

General cleaning and upkeep of the storefront.

Opening and closing procedures of the storefront.

Tracking enquiries and leads with our online Customer Relationship Management software.

Participating in rolling stocktakes throughout the year

Skills:

Friendly, helpful, confident, and engaging

Basic skills in Microsoft Office (Excel, Word, Outlook), and confidence in learning new software programs.

Solid communication and interpersonal skills (in-store / online / over the phone)

How to Apply

Please submit your application to [email protected] via email. All applications must have a cover letter (along with your resume), that tells us:

Why you are interested in working for Lost Treasures

What is your retail experience level and/or knowledge of metal detecting / fossicking is, or why you are interested in the learning more about this hobby

A little bit about yourself and your main interests/hobbies