About us

We are a well-established family-owned business with strong ethics and lived core values that has served our community for 20 years. We pride ourselves on offering a comprehensive range of certified organic artisan products and the best and freshest organic produce in town. We offer a supportive and inclusive environment and have a track record of fostering positive employee relations.

We are looking for passionate Retail Allrounders to become part of our Customer Service Team. We offer casual roles at our Woollahra and Rosebery stores at the moment with the option to extend into permanent part-time or full-time.

This role is ideal for you if you thrive in a multi-faceted job, love to be hands-on and are a natural problem solver and think on your feet. You are our perfect candidate if you want to offer excellent customer service and always go the extra mile for your customers and team members.

Qualifications & experience

No previous experience is required as on the job training will be provided, however experience in retail or a background in hospitality/cooking would be of great advantage. Ideally you have a love for health and wellness as well as community spirit.

Strong written and verbal communication skills and a strong sense of accountability and commitment to delivering high quality service are valued.

Self-motivated and able to work independently with flexibility to support other teams.

Tasks & responsibilities

The principal purpose of the role is to provide excellent customer service from greeting customers and assisting with any queries to ensure optimal customer experience.

Set up and maintain the retail store so it is impeccably presented at all times.

Co-ordinate with the Store Manager and Store Buyer and provide useful information.

Co-ordinate with the Store Manager when help is needed with stock placement.

Independently restocking and merchandising of the store.

Assisting with receiving and marking off incoming stock accurately. Incoming stock is organised ready for merchandising, stored or otherwise dealt with quickly and efficiently.

All storage facilities as well as the shop is kept clean and tidy, including correct stock location and stock rotation to minimise wastage or expiry of items.

Benefits

We offer a supportive and inclusive environment as well as a generous 20% in-store discount to all our employees.

Casual or permanent part-time or full-time employment available for up to 5 days a week. The ideal candidate has full work rights in Australia and is looking for long term employment with flexibility to work during weekdays as well as weekends as required.

We pay according to the General Retail Award.

Note: Working remotely is not available for this hands-on role as it requires the staff member to be physically present at the store to perform these duties.

To apply please send your cover letter and resume outlining why you are the perfect addition to our team including your weekly availability.