Fixed term, full time appointment (until February 2026)
Professional Employee Level 4-5 – annual salary up to $87,716 pa
Plus 17% superannuation and 6 weeks annual leave
Casuarina Campus

The position has a strong customer service focus promoting student success from the foundation of the student journey.

About the Position
As the Admissions Officer, you will work within the Admissions team, supporting prospective and current applicants throughout the application and offer process. Reporting to the Senior Admissions Officer, you will assess domestic applications, provide accurate and timely responses to applicant enquiries, and contribute to outbound conversion campaigns and process improvements.

The Admissions Officer supports various admissions functions across a wide range of courses and intakes, including undergraduate and postgraduate courses, enabling programs, and micro credentials. Your responsibilities will include assessing applications, managing routine admission tasks, interpreting entry requirements, and providing excellent customer service with accurate information in accordance with CDU and government regulations. You will work collaboratively with internal and external stakeholders such as SATAC, Student and Academic Services, Faculties, and Future Students to ensure a seamless and efficient end-to-end admissions experience.

The role also supports the broader Student and Academic Services (SAS) team through cross-skilling, quality assurance, and participation in student recruitment and engagement events such as orientation, Open Day, and graduation ceremonies.

About You
To be successful, you will require:

• Education, training and/or relevant experience equivalent to completion of Year 12 and/or Certificate IV in a nationally accredited qualification.
• Demonstrated proficiency in the use of Callista (Student Management System) and SANTAS or a willingness and ability to learn the University systems.
• Demonstrated knowledge of the relevant regulatory requirements for admissions at CDU or similar experience in a highly regulated customer service environment.
• Demonstrated ability to deliver a high standard of customer service, including effective communication with a diverse range of stakeholders and customers, preferably in an educational environment.
• Proven ability to conduct efficient administrative duties including planning and prioritising workloads to meet critical deadlines while maintaining quality standards.
• Ability to provide a professional and solutions-focused service to meet customer needs, prefereably in a tertiary education context.

Additional Competencies at Level 5:

• Demonstrated ability to acquire and maintain up-to-date knowledge of the University’s courses, policies, and student processes.
• Proved ability to interpret and apply admissions-related policies and knowledge to resolve more complex enquiries.
• Proven ability to investigate and problem solve in order to achieve a positive outcome.
• Ability to exercise sound judgement and identify and contribute proactively to process improvements.
• Demonstrated ability to manage workload with minimal supervision and maintain compliance with quality and regulatory standards.

To view the full position description please click the apply link to be directed to the vacancy on our CDU job site and then click on job attachments.

This position is subject to Charles Darwin University First Nations Priority Recruitment measures, in accordance with s57 of the Anti-Discrimination Act 1992 (NT) 1992. First Nations applicants are strongly encouraged to apply & will be granted priority consideration for this vacancy. For information on First Nations Priority Recruitment at CDU and how to apply, please visit https://www.cdu.edu.au/careers-cdu/first-nations-priority-recruitment

Remuneration
Appointment to this role will be at Professional Employee Level 4-5. The base salary will be in the range of $70,037 - $87,716 per annum.
The total remuneration package will be in the range of $81,943 - $102,627 per annum, including 17% superannuation.

What’s in it for you?

• An enviable lifestyle in the spectacular Northern Territory
• 17% superannuation
• Up to six weeks of paid annual leave
• Up to 26 weeks of paid parental leave (primary care giver), in addition to government payments (eligibility criteria apply)
• Free on-campus parking in designated areas
• Recognition of prior service with another Australian university / NT Government for Long Service Leave (recognition applied to qualifying period only)
• Ability to negotiate transfer of leave entitlements under the Public Employment (Mobility) Act 1989
• An employer who values your contribution to building a bigger, better and stronger University
• Work with a University committed to changing people’s lives for the better through training, education, and research
• Opportunities for professional development, paid study and career progression
• Employee Assistance Program
• Salary Packaging opportunities

How to Apply
All applications must be received online via the ‘apply’ button and should include your resume and a cover letter outlining your interest in the role and relevant skills and experience.

For a confidential discussion about the position please contact Georgina Sudjio on 08 8946 6442 or email [email protected]

Adjustments can be made throughout the application and selection process, as well as during employment to support applicants and employees with disability. CDU’s Workplace Adjustment Policy and Procedure can be found at https://policies.cdu.edu.au/view-current.php?id=191&version=1. If you would like to discuss adjustments, please contact the People Services Team on 08 8946 6284 or email [email protected].

Diversity and Inclusion
At CDU we actively celebrate our diversity. We innovate, embrace new ideas, and act with courage and kindness. We’re about what we can give to the world rather than what we take, and we believe in the transformative power of education. We work hard to make sure every member of our University community feels they truly belong. Understanding that it is through our focus on our people and leveraging our differences that will make CDU the most connected University in Australia, we are striving to ensure that our culture and our community are inclusive of all our staff, students, and visitors. We are committed to maintaining a culture where everyone feels respected, safe, encouraged to speak up and supported in achieving their professional goals. Applications from First Nations people, women at all levels, culturally and racially marginalised people, people with disability, neurotypical and neurodiverse people, LGBTQIA+ people, people with family and caring responsibilities and people at all stages of their careers are welcomed.

You make CDU. And we want you to be exactly who you are.

Applications Close: Thursday 9th October 2025