As a Payroll Officer for Australia, you will play a key role in ensuring the accurate and timely delivery of payroll services for Australia and New Zealand based customers. You’ll be responsible for managing end-to-end payroll processing, maintaining compliance with legislation, and delivering a high-quality service experience to both internal and external stakeholders.

On a typical day you’ll be…

Managing your own client portfolio and processing end-to-end payrolls

Importing payroll data into payroll software and maintaining accurate payroll records

Acting as the primary contact for your clients, managing queries and delivering fantastic customer support

Identifying opportunities to improve processes and procedures to enhance service delivery and team efficiency

Maintaining up-to-date client payroll manuals and ensuring all manual checks and calculations are accurate

Ensuring compliance with payroll legislation, including Fair Work, PAYG, Superannuation, and STP

Communicating any risks to service delivery promptly and realistically to clients and internal stakeholders

Proactively contributing to solutions and mitigations when issues arise

Ensuring compliance with data protection regulations and internal control standards

Does this sound like you?

Experience in Australian payroll processing, ideally in a client-facing or multi-client environment

Strong knowledge of payroll legislation and compliance requirements

Proficiency in payroll systems (Employment Hero) and Microsoft Excel

Excellent attention to detail and a proactive, problem-solving mindset

Strong communication and interpersonal skills, with a customer-first approach

Ability to manage multiple deadlines and work effectively under pressure

A collaborative team player who contributes to a positive and high-performing team culture