The Role

Are you ready to take on a role where no two days are the same? Where your work directly supports critical operations, enables capability, and helps shape the future of Defence?

We are looking for dynamic, solutions-focused individuals to join our high-performing teams as Base Support Officers in remote locations including Darwin and Tindal NT and Townsville QLD. Base Support Officers are at the heart of keeping Defence sites running safely, securely, and effectively.

These roles provide critical on-the-ground support to ensure Defence bases operate smoothly, while also being ready to respond when things don’t go to plan. They also play a key role in supporting Defence exercises and operations, which could include facilitating access to training areas or ensuring essential services are in place for deployed personnel.

Our teams are responsible for supporting Defence’s response to critical incidents and high-risk weather events, ensuring our sites are safe, secure and resilient. Whether it’s preparing for bushfire season, responding to flood impacts, or supporting emergency exercises, our people play a vital role in managing risks and protecting Defence capability.

You’ll work closely with Defence personnel, contractors and other government agencies to ensure essential services are delivered, infrastructure is maintained and future needs are being planned for. It’s fast-paced, people-focused work with a strong sense of purpose.

As a Base Support Officer, you will utilise your key strengths to build strong relationships across military, civilian and contractor stakeholders, with a shared focus on the sustainable management of the Defence Estate to support the efficient delivery of services across the Base Support Area.

The Base Support Officer role is essential in maintaining day to day operations which include, but are not limited to; stakeholder engagement, infrastructure, facility and estate management, safety and security on base, execution of base activities and plans relating to work health and safety, security, emergency management, issues arising from natural disasters and high risk weather season events, support to Defence exercises and operations and management of base resources.

About our Team

Northern and Central Zone is a branch of Service Delivery Division within the Security and Estate Group. Service Delivery Division is at the forefront of enhancing Defence capabilities and personnel readiness through innovative service delivery and support mechanisms.

Our work directly contributes to the operational excellence and welfare of Australia's Defence force, offering unparalleled opportunities to make a meaningful impact. Northern and Central Zone is a critical business enabler of Defence capabilities, prioritising base resources and ensuring service delivery standards across the Defence estate.

Northern and Central Zone is instrumental in facilitating critical Defence exercises and operations, focused on optimising support for the ADF. Northern and Central Zone manages the most significant and largest training areas and ranges in Australia, enabling substantial multinational and bilateral exercises such as Pitch Black and Talisman Sabre. We provide essential, on-the-ground services and support to Defence personnel at locations throughout Queensland, the Northern Territory and the Kimberley region in Western Australia.

Our Ideal Candidate

We’re looking for people who are adaptable, solutions-oriented, and calm under pressure. You will be someone who can think on your feet, work collaboratively across a wide range of stakeholders and bring a strong customer service mindset to everything you do. Our ideal candidate is proactive in managing risks and safety, comfortable in an operational environment and ready to respond when incidents or issues arise.

Successful candidates will have a proven record of achieving organisational goals whilst contributing to a high-performance service delivery culture.

The skills that we seek in you:

• Well-developed communication, organisation and negotiation skills with the ability to influence a broad range of stakeholders.
• The ability to work collaboratively with various military, civilian and contractor stakeholders, but can also take ownership of their own work.
• Demonstrated ability to think critically, identify issues and contribute to the delivery of continuous improvement activities.
• The ability to research policy and procedures to determine practical outcomes that achieve the objective.
• The ability to identify and anticipate stakeholders' needs and expectations to achieve outcomes.
• A customer service mindset with a solution focused approach.
• Calm and adaptable, especially during high-pressure situations.
• Comfortable working as part of a team and building strong relationships with Defence personnel, industry partners, and other stakeholders.

In turn, we will provide you with the following:

• Remote locality benefits including additional leave and allowances.
• Annual leave of 20 days per year.
• Christmas stand down (a paid break during the Christmas and New Year period in addition to standard leave).
• Competitive salary and performance-related salary progression for eligible employees.
• 15.4% superannuation.
• Standard hours of 37.5 hours per week.
• Negotiated flexible work arrangements.
• Ongoing training and development.
• Personal/Carer’s leave of 15 days per year.
• An additional day of leave per calendar year in addition to regular leave.
• A range of Parental and Reservist leave.
• Several health, well-being, diversity and inclusion networks.
• Defence Employee Assistance Program provided by Converge International.

We are looking for enthusiastic people to join our team immediately. Working in a remote location offers unique opportunities and exposure to a range of Defence capabilities that may not otherwise be available. These roles are ideal for energetic and motivated individuals focused on ongoing self-improvement and professional development. A Merit Pool of suitable candidates will also be created for future placement.

Application Closing Date: Thursday 9 October 2025

For further information please review the job information pack, reference SEG/07638/25 on https://defencecareers.nga.net.au/?jati=49A33BEE-31E4-888B-174A-E435A8A8F35E