
Casual admin officer (school hours)
Milton Therapy and Learning Centre
Posted 6 days ago
Looking for a meaningful role that fits within school hours? Join an award-winning team on the South Coast of NSW.
About TLC
Milton Therapy and Learning Centre (TLC) is seeking a passionate and experienced Administration Officer to join our team. This is a casual position based at our Milton centre, offering hours perfectly suited to fit within a school day. We are looking for someone to work Wednesday to Friday, from 9:30 am to 2:30 pm.
TLC is a family-centred practice on the beautiful South Coast of NSW. Based in the picturesque towns of Milton and Sanctuary Point (Jervis Bay) and servicing much of the Shoalhaven area, TLC offers paediatric Speech Pathology, Occupational Therapy, Music Therapy, Early Intervention and Positive Relationship Services.
TLC is heavily involved in our community as major supporters of initiatives such as the Disabled Surfers Association South Coast, Sensory Friendly Santa, and community education programs. We always strive to live our values of People, Community, Inclusion and Care. TLC are proud winners of the 2024 Small Business Champion Awards - Allied Health category.
The Role
In this role, you will play a vital part in ensuring the smooth operation of our practice. You will be responsible for a variety of administrative tasks, providing excellent customer service for families and healthcare professionals.
Client Management:
Greet families in a friendly and professional manner
Schedule appointments, manage cancellations, and confirm bookings
Maintain accurate client records in line with privacy regulations
Reception Duties:
Answer phones, manage enquiries, and direct calls appropriately
Provide general information about the practice and our services
Administrative Support:
Manage practice supplies and resources
Prepare invoices and process payments
Maintain practice databases and filing systems
Assist with correspondence and reports
Complete administrative tasks as directed by the Practice Manager
General:
Maintain a clean, professional, and welcoming reception area
Adhere to all occupational health and safety regulations
Contribute to a positive and supportive team environment
Why Work at TLC?
Perfect School-Hours Role: Consistent hours from 9:30 am to 2:30 pm, providing fantastic work-life balance.
Award-Winning Culture: Join a neurodiversity-affirming, family-centred practice with a fun and genuinely supportive team.
Valued Team Member: Benefit from readily available management where your ideas are listened to and supported.
Essential Criteria
Minimum of 1-2 years’ experience in an administration or customer service role
Strong computer literacy.
Excellent communication and interpersonal skills, both written and verbal.
Ability to prioritise tasks, manage multiple deadlines, and work effectively in a fast-paced environment.
High level of accuracy and attention to detail.
Excellent organisational skills.
A positive and proactive attitude with a commitment to providing exceptional customer service.
A commitment to a strengths-based approach to working with people with disability.
Desirable Criteria
Knowledge of the NDIS
Experience working with Google Suite
Experience working with health management software
About Milton Therapy and Learning Centre
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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