About the role

Exciting opportunity for an experienced Assistant Manager to join the team at the Alexandra Hills Hotel, part of the McGuire Hotels group. As the Assistant Manager, you will play a vital role in the day-to-day operations of this vibrant hospitality venue, located in the heart of Alexandra Hills, Queensland. This is a full-time position based on-site.

What you'll be doing

Assisting the Venue Manager in overseeing all aspects of hotel operations, including front of house, food and beverage, housekeeping and maintenance

Ensuring exceptional customer service and a positive guest experience at all times

Effectively managing, mentoring and developing a team of hospitality professionals

Handling customer queries and complaints in a professional and timely manner

Monitoring and reporting on key performance indicators to drive continuous improvement

Assisting with financial management, including budgeting, forecasting and inventory control

Promoting a safe and compliant work environment in line with relevant legislation and industry standards

What we're looking for

Proven experience as an Assistant Manager or in a similar senior hospitality role

Strong leadership and people management skills, with the ability to motivate and develop a team

Excellent customer service orientation and problem-solving abilities

Proficient in using hotel management software and point-of-sale systems

Sound financial acumen and experience in budgeting and cost control

Thorough understanding of health, safety and compliance requirements in the hospitality industry

Strong communication and interpersonal skills

Flexible and adaptable, with the ability to work in a fast-paced environment

What we offer

In addition to a competitive salary, McGuire Hotels provides a range of benefits to support our employees, including:

Comprehensive training and development opportunities

6 weeks annual leave

Opportunities for career progression within the group

About us

McGuire Hotels is a leading hospitality group with a growing portfolio of hotels. With a focus on exceptional customer service and creating memorable guest experiences, we are committed to being an employer of choice in the industry. We encourage a culture of innovation, collaboration and work-life balance.

Apply now to join our dynamic team at the Alexandra Hills Hotel!