Position: Project Engineer (L2)

Location: West Perth

Salary: Up to $85,000 + Super

Job Type: Permanent

Position Overview:

OUI Recruitment is searching for an mid-level Project Engineer to join an award-winning Managed Service Provider. This role offers the opportunity to work across multiple clients, delivering high-quality technical solutions whilst maintaining exceptional customer service standards. You'll be exposed to cutting-edge technologies and work collaboratively within a dynamic team environment.

Perks:

Work with an award-winning MSP recognised for excellence

Exposure to diverse client environments and cutting-edge technologies

Collaborative team environment focused on professional development

Opportunity to build strong client relationships across multiple sectors

Professional development opportunities

Roles and Responsibilities:

Deliver technical projects across multiple client environments, ensuring timely and successful completion

Manage and maintain Microsoft 365 environments, Active Directory, and Windows Server 2019/2022 infrastructure

Implement and support Fortinet security solutions, Veeam backup systems, and Datto platforms

Configure and maintain firewalls, networking infrastructure, and automation tools

Provide exceptional customer service through effective communication with clients via phone and in-person meetings

Translate complex technical concepts for non-technically minded customers

Respond promptly to service issues and client requests whilst maintaining high service standards

Collaborate with team members to deliver comprehensive IT solutions

Proactively identify and resolve potential issues before they impact clients

Manage various types of IT hardware implementations and maintenance

Role Requirements:

Strong project management and organisational skills

Excellent communication abilities with customer-facing experience

Proven track record in multi-client environments

Ability to work collaboratively within a team structure

Strong problem-solving skills with attention to detail

Customer service focused approach with confidence in client interactions

Ability to provide technical advice and guidance to clients

Proactive mindset with ability to work independently

Technical Requirements:

Experience with Halo PSA or similar professional services automation platforms

Strong knowledge of Microsoft 365 administration and management

Proficiency in Active Directory management and troubleshooting

Experience with Windows Server 2019/2022 environments

Familiarity with Fortinet security solutions and firewall management

Knowledge of Veeam backup and recovery solutions

Experience with Datto RMM, disaster recovery, and networking solutions

Understanding of networking principles, firewall configuration, and security protocols

Experience with automation tools and scripting

Hands-on experience with various IT hardware implementations

We appreciate your interest in this opportunity. We regret that we can only contact shortlisted candidates. If you are not shortlisted, we encourage you to check out our website for other opportunities or to sign up for job alerts. Please note that applicants must be based in Australia with valid working rights to be considered.

We represent organizations that promote diversity and welcome all qualified applicants regardless of race, gender, disability, religion/belief, sexual orientation, or age.

Email: [email protected]

Phone: (08) 6219 8033