About the Role

As a valued member of the Grace Records Management team, you will deliver exceptional customer service and account support to some of Australia’s top organisations and government agencies. Your role will be key in ensuring seamless, secure, and efficient handling of our clients’ vital records. We welcome applications from a diverse range of candidates.

To be considered for this role, you will have the following:

Minimum Car Licence

Excellent customer service skills

Excellent verbal communication skills and the ability to relate well to our clients at all levels with confidence

Be hard-working, reliable and physically fit to perform manual handling tasks

Have good computer literacy skills

Warehouse and or transport experience an advantage, particularly knowledge of Sydney CBD

Flexibility with work hours and days

Work well under pressure and be a good team player

Key Responsibilities:

Order collection and delivery of client records and information

Customer service queries

Maintaining high profile account service delivery

Daily record management and security of client records to ensure compliant delivery and storage

Processing and retrieval of valuable information and document management of client requests

Working with computer technology with scanners, PCs, etc.

What’s in it for you?

Fully funded forklift and stock picker licence training

Career growth opportunities through mentoring and our formal Skills Path development program

Above award rates with overtime and superannuation

Full training will be provided to ensure you’re fully equipped and confident in your role from day one.

Be part of a supportive, high-perfoming team in a dynamic and fast-paced environment

Company supplied a uniform

A fantastic employee reward and recognition program, as well as market leading/generous employee benefits including a free Perkbox membership, company paid personal development, access to our confidential EAP wellness program, discount financial products, novated lease salary sacrifice and much more

To know more about the exciting employee benefits at Grace, click on the link: https://www.grace.com.au/careers

About Grace Group

Grace is Australia's leading services company, committed to excellence and passionate about our people. With over a century of experience, we've established a reputation for delivering outstanding service in relocation, removals, and information management. We view our employees as our greatest asset and attribute our success to their dedication and talent. This is why we invest significantly in their development, offering comprehensive training, career advancement opportunities, and a diverse and inclusive work environment.

No agencies please. If we feel the need to use an agency, we will be in touch with one.