Senior Data Architect

NSW Department of Customer Service
Sydney, NSW
A$129,464-$142,665 p/a + superannuation
Information & Communication Technology → Architects
Full-time
Hybrid

Posted 11 days ago


Senior Data Architect

Division: NSW Telco Authority (NSWTA) - Data Governance and Analytics Team (DG&A)
Grade: DCS Clerk Grade 9/10
Salary: $129,464 - $142,665 + superannuation
Location: Sydney - McKell - Minimum 2 days per week in office requirement, subject to change based on applicable Department of Customer Service (DCS) workplace policies.
Duration: Ongoing, fulltime
Hiring Manager: Alix Higgins

Applications Close: Tuesday 7th October 2025 [9:59am]

About the team

The Data Governance and Analytics team is a strategic enabler of NSWTA. DG&A team leads enterprise-wide data governance, uplifting analytic capability, and laying the foundations for responsible AI and Microsoft Copilot adoption

Your responsibilities will include

  • Collaborate with cross-functional teams to design scalable data environments that support trusted analytics, AI readiness, and enterprise-wide governance.
  • Prototype and refine data architecture components that enable secure, compliant, and high-performing data flows across cloud and on-prem platforms.
  • Evaluate emerging technologies and integration patterns to identify opportunities for enhancing data infrastructure and aligning with strategic transformation goals.
  • Translate business needs into technical data models and architecture blueprints, ensuring alignment with enterprise standards and future-state capabilities.
  • Contribute to enterprise data initiatives by embedding architectural best practices into project delivery, supporting continuous improvement and innovation in data and AI enablement.

To be successful in this role you will demonstrate:

  • Data Architecture Expertise: Experience designing and implementing scalable, secure data architectures across complex systems and platforms, with a strong understanding of cloud infrastructure and integration strategies.
  • Governance and Compliance Knowledge: Deep familiarity with data governance frameworks, including privacy, security, and ethical standards - especially in regulated or public sector environments.
  • Analytical and Modelling Skills: Proficiency in data modelling techniques and translating business requirements into technical solutions that support analytics, insight generation, and decision-making.
  • Strategic Thinking and Innovation: Interest in emerging technologies (e.g., AI, Copilot, automation) and ability to evaluate and apply them to improve data capabilities and align with organisational transformation goals.
  • Collaborative Delivery Mindset: Strong stakeholder engagement and excellent communication skills, with a track record of working across teams to co-design practical, future-ready data solutions that drive value.
  • Strong Communication Skills: Excellent written and verbal communication abilities, enabling clear engagement with stakeholders at all levels to convey complex technical concepts and collaborate effectively in dynamic, multi-disciplinary teams.
  • Proven Ability to Deliver in Complex Data Environments: Demonstrated experience managing competing priorities and delivering high-quality outcomes under pressure within fast-paced, multi-layered data ecosystems.

Essential Requirement

Ability to obtain and maintain a Baseline Security Clearance - to be eligible to apply for this role, you must be an Australian citizen and, as a condition of employment, obtain and maintain an Australian Government security clearance at the level specified for this role.

What we need from you

To start your journey towards joining our team please click on the link below and attach your resume (max 5 pages) and cover letter (max 2 pages). In your cover letter please share your motivation for applying for this position and your relevant skills. A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.

Salary Grade 9/10, with the base salary for this role starting at $129,464 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Jess Taylor via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Tuesday 7th October 2025 [9:59am]

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process


About NSW Department of Customer Service

Sydney, NSW, Australia
Government & Defence
5001-10000 employees

We are a team of more than 12,000 people, working together to provide services that improve the lives of our 8+ million customers across NSW. As a leading central service NSW Government agency, we are made up of over 30 agencies, entities and business units, which makes our work incredibly diverse.

We are focused on delivering first-class customer service, regulatory reform and digital transformation is at the heart of what we do; driven by our many teams across DCS including Service NSW, Digital.nsw, Revenue NSW, State Insurance Regulatory Authority and Telco Authority.

Come join us and influence the future of our great state.

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