Do you take price in providing excellent customer service?

Looking for an opportunity to grow in a rewarding career path?

You may have worked in marketing, events or sales type environments?

Look no further - this is your chance!

A truly great place to work, this promotional merchandising company is an industry leader with an amazing growth trajectory, powered by strong core values and an absolutely proven success formula that sees their team flourish.

Better than anything you’ll find

And here’s the best part! This is genuinely a company that stands by their “People First” motto so who you are is more important than what you know. Hybrid work from home up to two days a week also available after the induction period.

So, who are you?

• A genuinely good human with a client-first approach
• With excellent customer service and administrative skills
• Eager to learn and grow within a fast-paced environment
• Motivated, organised, and proactive with clear personal goals
• Open to coaching and feedback, demonstrating empathy, trustworthiness, and respect for both clients and team members.
  

Do you also have these skills?

• A proven background in Customer Service roles
• Experience with HubSpot or similar CRM
• Experience with XERO or similar invoicing systems.

If you fit everything on the lists above, why haven’t you sent us your application already? This is your career!! Tick tock.

If you’re a fast learner, this is your chance to gain experience and a great career.

As a result of a world-class onboarding program, your eagerness to learn will soon have you across everything.

What will your week look like?

This is a fast-paced role. You will be responsible for between 50 - 100 branded merchandise jobs from enquiry to delivery. So expect to use those organisational skills!

Your daily tasks will include:

• Following up on quotes
• Briefing the design team
• Obtaining approval of designs
• Invoicing using Xero
• Liaising with suppliers and production teams
• Ensuring seamless transactions
• Making the client happy!

Supportive Systems in Place

Benefit from proven processes and a streamlined workflow that facilitates a fast onboarding process. The company also offers flexibility, with options for part-time and remote candidates.

Rewards and Career Path

The base range for this role is $65K with OTE bonuses taking you to $80K plus super.

The juicy part lies in the career progression! High performers have a clear path into Account Management roles earning $100K+ which increases each year as they grow their client base.

About the Company

This excellently-managed business helps clients create enduring relationships through merchandising strategies. The team is known for its supportive environment, with structured onboarding, training weekends, professional coaching, and opportunities to gain qualifications during work hours.

Socially Conscious Workplace

The company values fun, friendliness, and social responsibility. Team members can look forward to Friday drinks, team lunches, and various exciting social events. As a socially conscious company, they regularly support aspiring Australian uni students with scholarships, donate to an Australian foundation in the Philippines, and contribute a $1,000 merchandise donation to an Aussie charity each month.

Ready for something better? Apply today!

Do you have the qualities described above and want to start your long-term career in this fantastic company?

If so, please apply today! And tell us in your cover letter, why you are the right fit for this role.

We keep applications confidential and answer every application.