Are you passionate about sales and sport? The Brisbane Lions are on the hunt for energetic and driven Membership Sales and Experience Representatives to join our MemberHQ team at our world-class facility in Springfield Central.

About the Role:
Reporting to the Membership Sales Lead, you’ll be part of a dynamic team focused on growing our membership base and delivering exceptional experiences to our fans. While customer service remains important, this role is primarily sales-focused — ideal for those who thrive in a fast-paced, target-driven environment.

Your key responsibilities will include:

Driving membership sales through outbound calls, upselling, and tailored recommendations.

Building rapport with prospective members and converting interest into committed memberships.

Understanding the full suite of membership packages and confidently matching benefits to individual needs.

Responding to inbound enquiries with urgency and professionalism, ensuring every interaction is an opportunity to sell or retain.

Handling feedback and objections with a solutions-focused mindset.

Processing new memberships and renewals using the Club’s CRM, Archtics.

Maintaining accurate records and data integrity.

Collaborating with teammates to meet sales targets and share best practices.

Supporting retention efforts through proactive engagement with existing members.

About You:

Proven experience in sales, call centre, or customer service roles.

A confident communicator with a persuasive and engaging phone manner.

Results-oriented with a passion for achieving and exceeding targets.

Organised, professional and detail focused.

Able to thrive in a high-pressure, team-based environment.

Enthusiastic about AFL and sports culture.

Experience with Archtics, Ticketmaster, or similar CRM platforms is desirable but not essential.

What We Offer:

Be based at our world-class training and administration facility: Brighton Homes Arena, Springfield Central

A fun, engaging and inclusive Club culture

Flexible hours

Potential to work with other departments and on match days

Easy access to free carparking and public transport

The roles will be on a casual basis with the primary focus to assist the team through the membership renewal period leading into the 2026 season.

Applicants must be available for flexible shifts, including weekends and game day events.

To apply, please submit your cover letter and CV through SEEK links provided.

The Brisbane Lions Football Club is an equal opportunity employer and encourages applications from individuals of diverse backgrounds to apply. This includes, but is not limited to, those from the Aboriginal and Torres Strait Islander, Culturally and Linguistically Diverse and LGBTIQ communities.

We are committed to protecting the safety and wellbeing of children and young people. It is essential that anyone involved with the Brisbane Lions Football Club understands their responsibility in relation to child safety and supports such an environment.