About Us

Established in Hokkaido, Japan, we have pursued the production of delicious and authentic Japanese sweets since 1998.

Over the past two decades, we have proudly opened flagship stores worldwide, sharing our joyful journey with customers in China, Japan, Singapore, South Korea, Thailand, and the USA.

In November 2021, we launched the LeTAO online shop in Australia at www.LeTAOaustralia.com. Building on this milestone, our Australian flagship store opened in Melbourne in October 2022, followed by the Sydney flagship store in October 2023.

Role Responsibilities:

Retail upsell skills

Demonstrated previous experience in a similar customer service role with a keen eye for detail

Enthusiasm for our brand and vision with a fresh vibrancy that is honest and heartfelt

Flexibility to work on weekends

Excellent customer service and communication skills

Friendly and positive attitude

Reliable, punctual and well-presented

What do you need?

Part-time, and casual are all welcome

Able to upsell per transaction

Reasonable availability

Outstanding communication skills

A professional but fun demeanor

A friendly, energetic personality with an ability to build rapport easily

Able to work with a diverse team

Barista is a bonus

The Perks:

Working with high-energy, like-minded colleagues striving for greatness

Competitive pay rates with upsell bonus.

Amazing discounts on LeTAO products

The opportunity for growth within our expanding company