QT Melbourne - Restaurant + IRD Manager
QT Hotels and Resorts
Posted 7 hours ago
We are seeking a talented, vibrant and dynamic Restaurant and In Room Dining Manager, that will bring individuality, creativity and passion into turning the ordinary into extraordinary.
About EVT
QT Hotels & Resorts is part of EVT, one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic.
About QT
A collection of 10 hotels and resorts spanning Australia and New Zealand, each QT is linked by our signature service and commitment to quirk. And our people? With personalities as unique and extraordinary as each property, individuality is more than encouraged. What will you bring to the mix?
Woven into the city’s fabric, QT Melbourne is at the heart of the CBD’s cultural beat. Want to come into our fold? Show us your service-minded side and help keep luxury evolving across 188 industrial inspired rooms and signature dining from laneway to rooftop. We can’t wait to see what you’ve got.
About the role
We are looking for a talented Restaurant and In Room Dining Manager to drive and develop the team to perform at a World Class level. The individual will be accountable for the entire operations of the Restaurant, Pascale Bar & Grill and IRD. The individual will take responsibility in driving the financial outcome of their allocated department/s – Wages, COGS, Expenses, maintenance, & overheads.
The Restaurant and IRD Manager will assist in the overall responsibility for managing operational and staffing requirements for department, maintaining the highest of standards at all times. They will implement regular trainings and ensure thorough inductions for new employees are complete.
Specific Responsibilities
Lead overall accountability for the people, product, service, and maintenance standards across the Restaurant and In-Room Dining departments.
Continually review and evaluate the performance of the restaurant and IRD operations, with a strong focus on wine service and dinner execution, ensuring alignment with business objectives and delivering strategies to drive performance.
Partner with the F&B, Sales, and Marketing teams to develop and activate business initiatives, exploring new opportunities through research, innovation, and early activation strategies.
Support the F&B Director with end-to-end people management, including recruitment, onboarding, training, coaching, and rostering, to ensure exceptional service delivery and team engagement.
Oversee the effectiveness and accuracy of internal systems and POS platforms (Infrasys, 7Rooms), ensuring smooth operations and data integrity.
Manage departmental financial performance by monitoring and controlling wage costs, beverage costs, maintenance, and other expenses, delivering results in line with budgeted revenue and profit targets.
Benefits & perks
At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ are available to all staff from day dot.
50% off stays at EVT hotels – QT, Rydges, Atura, Lylo and more.
$2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
Awesome winter and summer savings and discounts at Thredbo.
Rapid career growth opportunities through our EVT network.
Local community involvement, volunteering and charitable giving.
Strategic focus on sustainable design, sustainable practices & procurement and transparency and reporting.
Paid Parental Leave.
Australia and NZ’s largest and most diverse experiences company.
Skills & experience
Demonstrated experience in a similar role as a restaurant or assistant restaurant manager
Previous Hotel experience is a bonus
The ability to work under pressure in a busy and dynamic restaurant
Passion for culinary excellence
Experience with silver service is not necessary but is recommended
Excellent presentation and exceptional communication skills
Experience leading and training a high performing team
Sound knowledge of current food trends
A solid understanding of wine and service
If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts https://www.evt.com/elevate/careers/
About QT Hotels and Resorts
What does QT stand for? It stands for a place with people at its heart. A unique luxury experience. A true love of service and a commitment to caring. But it stands for something much more important and a bit less serious than that too.
QT stands for you. And for her. And for that gentleman over there. Not only our guests, but all of us, for each and every member of our teams and communities. Each person who walks through the door of one of our nine locations, to work, to dine, to dance, to stay, should be celebrated for the precious, rare and unique individual they are. That’s what we stand for. Originality. Individuality. Authenticity.
And we give you the chance to work alongside and learn from the best in the business. We nurture and develop people to become the most them they can possibly be.
As part of the Australian-owned Event Hospitality & Entertainment group, we’re a reliable, accountable employer and a loved place to work. The experience of creating over 125 destinations has taught us how to take care of people across some of Australia and New Zealand’s most loved brands including QT, Rydges Hotels & Resorts, Atura Hotels, Event Cinemas, Moonlight Cinemas, Greater Union & BCC Cinemas, GU Film House, Cine Star, Thredbo Alpine Village & Resort, the State Theatre and more.
Our value rests on our people, and we value the contribution every individual makes.
Now what does QT literally stand for? You’ll have to come and meet us to find out.
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