We’re T2, a tea brand known for its delicious tea made with premium, sustainable ingredients. Every day, we love to excite our customers by inviting them into our world of tea, online and in our retail stores across Australia, New Zealand and Singapore.

Like our teas, our people are unique and diverse. We believe every team member brings different experience and skills to each role which is invaluable to T2. In return we provide training, incentives and encourage an inclusive culture through our policies and initiatives.

Today, we’re part of LIPTON Teas and Infusions, the world’s largest tea business. For our team, this connection opens opportunities to build global relationships, expand your career globally and participate in global programs and industry-leading initiatives.

We’re also proudly B Corp Certified, get to know more about us at: https://www.t2tea.com

Please note these are fixed term casual roles from 3 November 2025 until 20 January 2026 to cover the busy holiday period.

About the role

Provide world-class customer service experience to every customer.

Continually expand your knowledge of products and become a tea and brewing expert.

Manage high volumes of stock and undertake visual merchandising to provided standards.

Take care of your own health and safety and the safety of others by following T2 safety policies and procedures.

About you

Acts with customer in mind.

Ready to work in a busy and fast-paced environment.

Self-motivated and ready to learn.

Strong communication skills.

Previous customer service or retail experience advantageous.

Life at T2

50% discount to spoil yourself.

Enjoy endless cups of tea.

Employee Assistance Program (EAP).

Sales incentives and recognition programs.

About the application process

Don’t feel like you meet every single requirement? Still apply! We’d love to receive your application if most of your experience matches and you think you’ll thrive in this role.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

T2 commit to respond to every applicant.

No agencies please – we have this one brewing in-house.

Sounds like your cup of tea? Apply now!